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Housing Assistant

Southern Housing
locationNewport PO30, UK
PublishedPublished: Published today
Housing / Neighbourhood management
The role

We are looking for a Housing Assistant to join our dedicated team on The Isle of Wight!

In this role you will provide tenancy sustainment and an intensive housing management service across specialist supported housing schemes and properties working in partnership with the NHS and other statutory and voluntary sector agencies, promoting the highest standards of quality, efficiency and consistency.

Please note this is a permanent full time 35 hour position.

The location You will be based at our Newport Office on the Isle of Wight, but you need to hold a full driving licence and have access to a vehicle for business use as you will need to travel across the Island as required.

You will need:
  • You need to have experience of working in a customer focused service environment
  • You need to have experience of tenancy sustainment and intensive housing management, statutory requirements and legislation relevant to the provision of housing, care and support
  • You need to have a proven ability to manage risk
  • You will need have excellent customer service, creating a 'customer first' working environment
  • You need to have effective interpersonal skills and the ability to work collaboratively with stakeholders
  • You need to be able to able to work flexibly, prioritise and manage competing demands
Please note, in your supporting statement, it is important that you address how you meet each of the above 6 criteria providing real examples.

Closing Date: 28th August 2025 at 23:59 pm

Applying for roles with us

About us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

Pension

Life
assurance

Healthcare cash plan

Eyecare & dental

Birthday
leave

Retailers discounts

Cycle
to work

Buy & sell
annual leave

Season ticket loan

In-house academy & career development

Flexible working

Inclusion & Diversity

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.

We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.