Housing Assistant
Industrial Dwellings Society
Stoke Newington Rd, London N16 8BP, UK
Published today
Full Time
Housing Assistant
Salary: £28,383.11 per annum pro rota
Location: On site across estate locations, expected 4 to 5 days per week
Hours: Full time, 35 hours per week
Contract: 6 months FTC
Closing Date: 22 May 2026
We're looking for a proactive and organised Housing Assistant to join our Housing team. This is an exciting opportunity to play a key role in delivering high-quality housing services while supporting residents and colleagues in a fast-paced, collaborative environment.
As part of a close, integrated team, you'll help ensure excellent administrative support and customer service is delivered to our residents and embodying the values and behaviours of IDS.
Key responsibilities include:
We're looking for someone who has experience in housing services or a similar role delivering excellent customer services, the ideal candidate will have working knowledge of Health and Safety processes in the office environment. The candidate will have experience working within a collaborative team environment to deliver sustainment solutions and excellent communication skills and a customer-focused mindset.
Whether you're building on existing housing experience or looking to deepen your impact in the sector, this role offers a great opportunity to make a real difference.
Salary: £28,383.11 per annum pro rota
Location: On site across estate locations, expected 4 to 5 days per week
Hours: Full time, 35 hours per week
Contract: 6 months FTC
Closing Date: 22 May 2026
We're looking for a proactive and organised Housing Assistant to join our Housing team. This is an exciting opportunity to play a key role in delivering high-quality housing services while supporting residents and colleagues in a fast-paced, collaborative environment.
As part of a close, integrated team, you'll help ensure excellent administrative support and customer service is delivered to our residents and embodying the values and behaviours of IDS.
Key responsibilities include:
- Acting as the first point of contact for residents and stakeholders
- Providing comprehensive administrative support across housing operations
- Maintaining accurate records and updating housing management systems
- Coordinating meetings, complaints, and property-related activities
- Supporting tenancy management processes, including lettings and compliance
- Liaising with local authorities and internal teams to ensure service excellence
We're looking for someone who has experience in housing services or a similar role delivering excellent customer services, the ideal candidate will have working knowledge of Health and Safety processes in the office environment. The candidate will have experience working within a collaborative team environment to deliver sustainment solutions and excellent communication skills and a customer-focused mindset.
Whether you're building on existing housing experience or looking to deepen your impact in the sector, this role offers a great opportunity to make a real difference.