Housing Head of Service

Full Time / 37 Hours Per Week / Permanent

Part Time / 22.5 Hours Per Week / Permanent

Join our Housing service team delivering a broad range of services to residents, tenants, and leaseholders.

As the city’s largest provider of social housing, with a portfolio of over 19,000 homes, we are committed to providing decent, good quality housing and support services. As well as supporting our tenants to pay over £100m in rent and service charges the Division deliver a multimillion-pound investment programme to our Council homes to ensure they remain in excellent condition alongside a large DLO repairs & maintenance service. Our tenancy management teams work hard to effectively manage the 19,000 tenancies and ensure that the Housing estates these are in remain a desirable place to live. We are also responsible for providing Homelessness & Hostels services to help those facing the prospect of Homelessness and meet the Council’s statutory responsibilities and legal role.

Housing Service are constantly striving to improve the services we deliver, and you’ll play a crucial part in developing and delivering on business change, whilst continuing to ensure tenants receive high quality services. As an inspirational and dedicated leader, you’ll continue to develop and sustain crucial partnership working to achieve the Divisions goals both with internal and external stakeholders.

As a Head of Service in Housing, you’ll be responsible for one of the core operational areas of service, working collaboratively with colleagues and partner organisations to ensure the housing needs of the people are met, through effective strategic management. This can involve managing major projects, monitor programmes, policies, and strategies as well as keeping up to date with best practice, new legislation, and funding opportunities. Completing performance and budget monitoring reports for the City Mayor and his team, you’ll ensure actions, outcomes, and milestones in the Housing delivery plan are effectively met.

Engaging, persuasive, and a strong communicator, you’ll be able to work with people at all levels. You’ll be confident to challenge and improve the Council’s strategies, policies, and plans for your services. Having previous managerial experience, you’ll have successfully led projects and programmes whilst effectively managing budgets. You’ll have strong negotiation and presentation skills with a creative pro-active positive approach to problem solving.

You can look forward to joining a high quality and motivated Senior Management team and a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities.

Although this is an advert for a generic Housing Head of Service, the full time post will be required initially to work within the Housing Technical areas of Asset Management & Investment or Repairs & Maintenance. The part time post will initially work within a non technical Housing area such as Homelessness or Tenancy Management. Please make clear when you apply which of the posts you are interested in. An applicant can be considered for both posts.

For a chat about this role or for any queries please email Chris Burgin via email Chris.Burgin@leicester.gov.uk (between dates 16th February – 20th February) and Simon Nicholls via email at simon.nicholls@leicester.gov.uk (from 20th February – 27th February).

Assessments/Interviews will take place on Wednesday 6th and Thursday 7th May 2026.