Housing Management Coordinator
Home Group
London, UK
Published 6 days ago
Housing / Neighbourhood management
Housing Management Coordinator
Mymms House, Welham Green, Hertfordshire. Service based.
Temporary (until end of March 2025), full time (37.5 hpw), Mon-Fri 9-5
Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in Hertfordshire. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts
Typical day as a Housing Management Coordinator
You bring
Our team
You'll join Carol and our 11 Housing Management Coordinators in the wider team, we're super passionate about what we do! We're really proud of the services we manage, working with customers to give that homely feel around the buildings. We're a supportive bunch and like to meet on Teams weekly as well as in person Team meetings every other month.
Job details
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
What's in it for you?
Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out.
Finally, do let us know if there's anything we can do, to help you shine in our process at recruitment@homegroup.org.uk
Mymms House, Welham Green, Hertfordshire. Service based.
Temporary (until end of March 2025), full time (37.5 hpw), Mon-Fri 9-5
Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in Hertfordshire. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts
Typical day as a Housing Management Coordinator
- Working with our Independent living over 55 customers
- Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
- Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.
- Ensuring we are health and safety compliant and that maintenance standards are met.
You bring
- Experience in managing a housing management caseload and overseeing landlord and housing management duties
- Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
- Able to take on a lead role within the team, offering guidance and support to your colleagues
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
Our team
You'll join Carol and our 11 Housing Management Coordinators in the wider team, we're super passionate about what we do! We're really proud of the services we manage, working with customers to give that homely feel around the buildings. We're a supportive bunch and like to meet on Teams weekly as well as in person Team meetings every other month.
Job details
- Flexible working hours between 8am and 6pm Mon-Friday
- Based at our service in Welham Green you'll spend your time ensuring the building is safety compliant, repairs are reported and completed, supporting customers with their rent queries and arrears.
- Able to use technology for keeping Health & Safety files up to date, making benefit claims and doing tenancy signs ups.
- To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
- You'll need an Enhanced DBS check done and we pay for that.
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
What's in it for you?
- 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out.
Finally, do let us know if there's anything we can do, to help you shine in our process at recruitment@homegroup.org.uk