Housing Manager
Cumbria - Whitehaven & surrounding areas.
Permanent - 2 Full time positions (37.5 hpw) and 1 part time (18 hpw)
Salary £32,000 to £38,000 pa [pro rata] depending on skills, experience and qualifications. Also, great benefits including Health Cash Plan
Home, a place where you belong
We have three fantastic opportunities for Housing Managers to join Home Groups awesome housing team in Whitehaven and the surrounding areas.
As our Housing Manager you'll be the face-to-face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. You'll go home at the end of the day knowing you've made a difference in our customers' lives!
Typical day as a Housing Manager
About You
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
What's in it for you?
Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out.
Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
Cumbria - Whitehaven & surrounding areas.
Permanent - 2 Full time positions (37.5 hpw) and 1 part time (18 hpw)
Salary £32,000 to £38,000 pa [pro rata] depending on skills, experience and qualifications. Also, great benefits including Health Cash Plan
Home, a place where you belong
We have three fantastic opportunities for Housing Managers to join Home Groups awesome housing team in Whitehaven and the surrounding areas.
As our Housing Manager you'll be the face-to-face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. You'll go home at the end of the day knowing you've made a difference in our customers' lives!
Typical day as a Housing Manager
- Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.
- You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
- Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.
- Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
- Managing our voids process including liaising with local authorities.
- Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
About You
- Have worked in housing before and understand housing management, housing law and in an ideal world, universal credit too!
- Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude
- Passionate about delivering excellent customer service and have a genuine desire to help your customers.
- This job can challenge, especially when we're dealing with complaints, but your resilience will help you through.
- Confident working with external partners and stakeholders such as local authorities, MP's etc
- Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates.
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
- This is a hybrid role and mean you will have a mixture of working from home, working on your patch and working in the office. But the good thing is, you manage your diary.
- may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
- We mainly work Monday to Friday and sometimes evenings or Saturdays to meet with customers . The great news is that you'll be able to shape your own diary.
- To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
- You'll need a Standard DBS check done and we pay for that.
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work !
What's in it for you?
- 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Explore our benefits in detail on our website.
Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out.
Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk