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Bield is seeking a dynamic and visionary Chief Executive Officer to lead one of Scotland’s foremost organisations dedicated to supporting independent living for older people. This is a rare opportunity to shape the future of housing and support services, ensuring that older adults across Scotland can choose to live independently within their own homes and communities.As CEO, you will lead Bield through an exciting phase of growth and transformation. Collaborating closely with the Board of Management, you will bring our ambitious strategy to life, ensuring financial sustainability and driving innovation through tenant-led housing solutions. Your role will be pivotal in championing our “Ageing in Place” agenda, fostering strong partnerships, and influencing national policy to position Bield as a leader in housing for older people and social care sectors.We are looking for a seasoned leader with substantial senior management experience, ideally within the not-for-profit or social housing sector. Your ability to develop and implement strategy, coupled with expertise in financial management, governance, and stakeholder collaboration, will be critical. A passion for diversity, inclusion, and tenant-centred services is essential, as is your drive to inspire and empower a talented workforce of over 700 dedicated employees.This role is based in Edinburgh, with a hybrid working model offering flexibility. The remuneration package includes a competitive salary of £126,000, a car allowance, an attractive pension scheme, and 35 days of annual leave.If you share our vision of creating vibrant diverse communities where people of all ages are respected and empowered to lead fulfilling lives, we encourage you to apply. Join Bield and play a vital role in shaping a brighter future for Scotland’s older population.More information can be found within the job description below.<a href="https://www.aspenpeople.co.uk/u/2025/01/CEO-JD.docx" target="_blank">https://www.aspenpeople.co.uk/u/2025/01/CEO-JD.docx</a>

Location: South London Salary: Circa £52,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are pleased to advertise an excellent opportunity on behalf of one of our esteemed clients for a Housing Manager. This is a leadership role, ideal for an experienced professional passionate about delivering exceptional housing services and driving positive change within communities.Key Responsibilities<ul><li>Leadership and Management:<ul><li>Lead and manage a team of housing officers and support staff, ensuring high-quality service delivery.</li><li>Provide direction, mentoring, and performance management to ensure team objectives are met.</li></ul></li><li>Strategic Planning:<ul><li>Develop and implement housing strategies to meet organizational goals and resident needs.</li><li>Monitor and evaluate the effectiveness of policies and procedures, recommending improvements where necessary.</li></ul></li><li>Tenancy and Estate Management:<ul><li>Oversee tenancy management, ensuring compliance with housing law, tenancy agreements, and best practices.</li><li>Ensure the timely resolution of complex tenancy issues, including disputes, antisocial behaviour, and breaches.</li></ul></li><li>Customer Service:<ul><li>Champion a customer-focused approach, ensuring tenants receive excellent support and guidance.</li><li>Act as an escalation point for complex resident queries and complaints.</li></ul></li><li>Financial Oversight:<ul><li>Manage budgets effectively, ensuring resources are allocated efficiently.</li><li>Oversee rent collection processes and ensure strategies are in place to minimize arrears.</li></ul></li><li>Partnership Working:<ul><li>Build strong relationships with external stakeholders, including local authorities, contractors, and community groups.</li><li>Represent the organization at meetings, forums, and events.</li></ul></li><li>Health, Safety, and Compliance:<ul><li>Ensure all properties comply with health and safety standards, including fire safety and maintenance requirements.</li><li>Maintain up-to-date knowledge of housing legislation and ensure the organization’s compliance.</li></ul></li></ul>About YouWe are seeking a candidate who is:<ul><li>Experienced in housing management or a related field, ideally in a leadership role.</li><li>Knowledgeable in housing law, tenancy management, and welfare benefits.</li><li>Skilled in managing and motivating teams to deliver high-quality services.</li><li>Proficient in financial management, including budgeting and rent collection.</li><li>A strong communicator with the ability to build relationships with diverse stakeholders.</li><li>Flexible and adaptable, with a solution-focused approach.</li></ul>What We Offer<ul><li>Competitive salary of circa £52,000 per annum.</li><li>Hybrid working arrangements to support work-life balance.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive workplace culture.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Manager

Sanctuary Scotland manages rented and shared ownership homes across the country, including Aberdeen, Aberdeenshire, Glasgow, Cumbernauld and Dundee. Our staff help make a real difference to the quality of people's lives. Housing Manager - Part Time Cumbernauld / hybrid £24,678 - £25,977 per year 18.75 hours per week Monday - Wednesday We have an exciting opportunity for a Housing Manager to join our Scotland Housing team. Working as a Housing Manager for a busy Housing Management team responsible for key Housing management activities including lettings, income management, antisocial behaviour, estate management and tenancy management. The role of Housing Manager will include: <ul> <li>Liaising daily with Head of Housing and the team on all aspects of housing management</li> <li>Liaising with our Customer Service Centre and all other centrally based Group administration teams</li> <li>Communicating with our other housing teams across Scotland. </li> <li>Building working relationships with all local authorities where our stock is based</li> <li>Line management of the housing team. Accountable to Head of Housing</li></ul>Skills and experiences: <ul> <li>Degree, management qualification or relevant professional qualification (or knowledge and experience at an equivalent level)</li> <li>Housing Management experience including lettings, income management, antisocial behaviour, estate management, and tenancy management</li> <li>Experience of managing projects with strong management skills</li> <li>Experience of leading a team and working with internal and external stakeholders</li> <li>Excellent communication, interpersonal and customer service skills</li> <li>Comprehensive knowledge of relevant regulations and good practice</li> <li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Scotland Housing Association is one of the country's largest social landlords. We provide around 9,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market. We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland's commitment to being the best employer we can. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£24,678 per annum (rising to £25,977 per annum after 12 months, subject to satisfactory performance)</li> <li>The full time equivalent salary for this role is £49,357 based on 37.5 hours per week rising to £51,955 after 12 months service and subject to satisfactory performance</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 February 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.

Contract terms Starting salary: PO5 (£50,574 - £53,607) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Fixed term contract (6 months from start date) Closing date: Sunday, 9th February 2025 at 23:59 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role We are seeking an enthusiastic, empathetic, and experienced housing professional to join our fast-paced Tenancy Management Team on a 6-month fixed-term basis. In this role, you will provide a comprehensive Tenancy Management Service to our residents, supporting them in sustaining their tenancies. Additionally, you will be responsible for the line management of five officers, offering guidance, support, and managing their performance. About the team Reporting to the Head of Tenancy and Communities, you will have direct line management of up to five dedicated officers. This role covers the West and Central areas of the Borough, working alongside the Housing Manager responsible for the East. Collaboration with the wider cross-functional team within the Directorate is essential, as Haringey fosters a one-team approach with no silo working. About you We are seeking an individual with drive and passion for providing a high-quality Tenancy Management Service to residents, ensuring they are at the heart of what we do. If you can lead a high-performing team, think on your feet, make decisions, and have an in-depth knowledge of the regulatory framework within the housing sector, we would like to hear from you. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

The Vacancy It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes and investing in our local communities. We are excited to recruit for this role at Golding and appoint a Customer Support Team Leader (Housing) to join our Tenancy &amp; Housing team, where you'll be able to play a key role in shaping our future. You'll be passionate and focussed on helping our customers thrive and sustain their tenancies. In this key position, you will be responsible for leading our support team which covers welfare benefits, employment advice, tenancy sustainment and handyperson services. The advisors work in collaboration with other teams across Golding Homes and external partners to get the best outcomes for our customers. What you'll be doing <ul> <li>Supporting the Customer Success Manager in achieving a high performing team.</li> <li>You'll be helping deliver high quality support services for Golding Homes, ensuring support is provided to customers to sustain tenancies.</li></ul><ul> <li>You'll support, coach, train and work collaboratively with the Support Team to achieve maximum performance. Managing and motivating individuals to ensure they provide a quality customer focused and performance driven service.</li> <li>You'll develop, direct and lead effective partnership co-ordination and working arrangements with third parties and voluntary agencies.</li></ul>More about you. What can you bring? <ul> <li>You'll be passionate about supporting our customers and sustaining tenancies, enabling our customers to thrive.</li> <li>Ideally you'll have gained experience within either income management, welfare benefits, employment support or tenancy sustainment.</li> <li>Ideally, you'll have experience of leading a team, coaching and motivating others to achieve targets and improve performance, along with extensive experience of support delivery and quality case management.</li> <li>Experience of working with housing management systems or working with similar computerised systems.</li></ul><ul> <li>Experience of working with relevant external agencies including those who support vulnerable customers.</li></ul><ul> <li>Experience working with and supporting customers.</li></ul><ul> <li>Experience of clear and concise report writing, managing budgets &amp; successfully implementing new ways of working and supporting change.</li></ul><ul> <li>Understanding of housing, welfare benefits, and other policies, regulations, or incentives to maximise tenants' income.</li></ul><ul> <li>Knowledge of mental health issues, safeguarding, domestic abuse and what other agencies and organisations can provide, with the ability to deal with complex or difficult cases.</li></ul>Please note a full driving licence and DBS are required for this role. When and where you'll be doing it You will enjoy a 37-hour working week and earn an annual salary up to £44,100 depending on skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: • 28 days annual leave per year (plus bank holidays) • Company pension contribution and life assurance • Flexible benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. • An annual Wellbeing Fund • Hybrid Working Closing Date: Friday 31st January at midnight We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. We will be sifting applications throughout and reserve the right to close applications early. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Equality, Diversity and Inclusion We're committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work. No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you'll get all the opportunities, support and respect you'd expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

Customer Support Team Leader (Housing - Tenancy Sustainment)

The vacancy Hours: 35 hours per week Shift Pattern: TBC Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing </li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people </li> <li>Experience of Housing Management &amp; Maintenance </li> <li>Experience of Housing aid and advice </li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information </li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths </li> <li>Substantial administrative experience </li> <li>Sound knowledge of Health and Safety legislation </li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations </li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme </li> <li>Holiday pay </li> <li>Holiday purchase scheme </li> <li>Occupational Sick Pay </li> <li>Occupational Maternity/Paternity Pay </li> <li>Health Cash Plan </li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure) </li> <li>Income protection </li> <li>Eye care vouchers </li> <li>Car lease scheme </li> <li>Cycle to Work scheme </li> <li>Employee Assistance Programme </li> <li>Support to progress and develop </li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 02 February 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across Devon or Cornwall. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Why Join? As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the support you need to help you meet your career goals. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Job Description Director Housing Strategy and Delivery- REF: 2104 Hybrid Working HAY 1: £122,110 pa rising in annual increments to £137,405 pa inc LW. Permanent and Full Time. About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Role: We are seeking a Director of Housing Strategy and Delivery to support the ambitions of our Borough Plan 2030 as a borough of equity and justice and Housing Strategy 2024-2030 which is built around three central priorities: <ul><li>Delivering More Affordable Homes</li><li>Delivering Excellent Housing and Repair Services</li><li>Supporting Healthy and Safe Neighbourhoods</li></ul>This is an exciting and challenging role providing visionary leadership and strategic direction for both the strategic and operational elements of housing within Lambeth. This includes integrating long-term policy and strategy development with commissioning, regulatory compliance, and the delivery of sustainable, high-quality housing projects and regeneration. The ideal candidate will have substantial experience in delivering large-scale housing projects, with a strong focus on estate regeneration within the complex London development market. They will possess an in-depth understanding of the Greater London Authority's (GLA) funding streams, policies, and regulatory frameworks, as well as current housing policy and legislation. Additionally, the candidate should demonstrate excellent people management skills and the ability to lead diverse teams to deliver innovative and sustainable regeneration projects that address the unique challenges of delivering housing schemes in inner London. Supported by a team of assistant directors and working closely with the Director for Housing Operations and the Corporate Director for Climate and Inclusive Growth they will have responsibility for delivery of our New Homes Programme alongside managing the support required for our social Landlord function to meet the standards set out by the RSH as well as maintain and improve our council owned residential properties and the experience of our 23,000 tenants. We have some large scale procurements over the next few years and the Director for Housing Strategy and Delivery will play a key role in understanding the market and developing the relationships with partners to ensure Lambeth gets best value from these. The role will also have oversight of how we commission for housing needs, including addressing the challenges of escalating temporary accommodation costs and ensuring our commissioned housing pathways are supporting our most vulnerable people. If you would like an informal discussion or more information Ruth Hutt, Acting Corporate Director for Housing and Adult Social Care or Nabeel Khan, Corporate Director for Climate and Inclusive Growth would be happy to facilitate this (contact details below). We especially encourage applications from people from underrepresented groups and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Diana Hockley, Executive Support to Corporate Director Housing and Adult Social Care at <a href="mailto:dhockley@lambeth.gov.uk" target="_blank">dhockley@lambeth.gov.uk</a> Recruitment Timelines: Advert close date: 11:59pm on Wednesday 29 January 2025. We anticipate interviews being held in the first 2 weeks of February 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: • Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. • Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. • Membership in the Local Government Pension Scheme. • Hybrid Working. • Employee Assistance Programme. • Occupational Sick Pay based on length of service. • Discounts at local restaurants. • Discount at our Active Lambeth Gyms. • Learning and Development opportunities, including Apprenticeships. • Cycle to Work Scheme. • Secure Bike Storage facilities at our Town Hall and Civic Centre. • Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application by uploading a Covering Letter and CV. We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. #LI-RM1

Director of Housing Strategy and Delivery

The vacancy Hours: 35 hours per week Shift Pattern: Monday-Friday/9-Day Fortnight Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing </li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people </li> <li>Experience of Housing Management &amp; Maintenance </li> <li>Experience of Housing aid and advice </li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information </li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths </li> <li>Substantial administrative experience </li> <li>Sound knowledge of Health and Safety legislation </li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations </li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme </li> <li>Holiday pay </li> <li>Holiday purchase scheme </li> <li>Occupational Sick Pay </li> <li>Occupational Maternity/Paternity Pay </li> <li>Health Cash Plan </li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure) </li> <li>Income protection </li> <li>Eye care vouchers </li> <li>Car lease scheme </li> <li>Cycle to Work scheme </li> <li>Employee Assistance Programme </li> <li>Support to progress and develop </li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 26 January 2025. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager - Communities Central Region - Essex Permanent, Full time (37.5 hours per week) Salary Circa £32,000 per annum, negotiable dependent on skills and experience, plus great benefits including Health cash plan! Home, a place where you belong This is a great opportunity for a Housing Manager to join Home Groups awesome housing team in the Central Region covering the Essex area. As our Housing Manager, you'll be the face-to-face customer support to our communities on your patch. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. It is an ideal job for someone who has a passion for neighbourhood management, including managing anti-social behaviour and supporting our customers through some difficult times. You may already have extensive experience as a generic Housing Manager or experience of face-to-face customer service within another sector. Typical day as a Housing Manager: Communities <ul> <li> You'll understand the community that you work in for our general needs, shared ownership and leasehold customers covering our homes in the Central Region and Essex and decide on the necessary course of action. </li> <li> You will develop and maintain a community patch plan in collaboration with our customers and external stakeholders. </li> <li> You will represent Home Group in our communities and being present on our estates undertaking Housing Manager tasks such as: Patch Inspections, Anti-social behaviour management, statutory compliance visits, rent arrears visits and viewings/sign-ups for new customers. </li> <li> You'll progress legal paperwork such as Notices of Seeking Possession and prepare witness statements for anti-social behaviour cases at court. </li> <li> Represent Home Group at Court on cases on your patch </li> <li> You will also have involvement across our other housing management functions. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You have <ul> <li> You will have a background in neighbourhood management processes, either within the housing sector or an alternative sector. </li> <li> You'll have an understanding of housing management, housing law and customer service. </li> <li> You are fully competent in IT and can learn new systems quickly. </li> <li> You're super organised and methodical in your approach and are a proactive self-starter with a "can do" positive attitude. </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints, but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities. </li> </ul> Our team You'll join our friendly and dedicated team and will soon discover that we support each other as much as we support our customers. We have a wealth of experience which will enable us to support you as you settle into your new role. We work hard but have fun and we are looking forward to sharing our skills and knowledge with you! Although we work as a mobile team, we are close knit and supportive of one another. We don't just love to support our customers, we're there for each other too! You'll join our team with a real focus on delivering for our customers within our communities. You will be supported by the wider housing management teams, Community Housing Assistants and Financial Inclusion Partners. Job details <ul> <li> Hybrid working which involves working from home, in the community or your nearest local office. </li> <li> You'll manage your own diary and be accountable for achieving KPI's. </li> <li> You will need to be able to drive and have access to a vehicle insured for business purposes. Don't worry, we'll pay your business mileage to cover this use! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review . A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank holidays and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> Generous pension scheme with life insurance of 3 x salary </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleague wellbeing really matters to us. There are a number of tools and support available to help you when you need them. </li> <li> Explore our benefits in detail on our website </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager Buckinghamshire, Milton Keynes Permanent, Full Time (37.5 hours per week) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan! Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team across Northamptonshire and Milton Keynes. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and as a bonus universal credit too! </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints, but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> <li> Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Northampton / Milton Keynes and two days working from home. </li> <li> There is a close support network, we meet regularly on Teams and face to face on a quarterly basis. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday with occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager Northamptonshire, Kettering Permanent, Full Time (37.5 hours per week) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan! Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team across Kettering and surrounding areas. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and as a bonus universal credit too! </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints, but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> <li> Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in and around Kettering with two days working from home. </li> <li> There is a close support network, we meet regularly on Teams and face to face on a quarterly basis. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday with occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

12 Housing services manager Jobs