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£65,000 pa + benefits&nbsp;Fixed Term Contract for 12 months&nbsp;North West LondonIf you have significant experience of working within community settings, have successfully led and inspired teams, and are committed to empowering communities, then this is the role for you. Bring your passion and expertise to help shape and deliver impactful place-based community investment programmes that create lasting benefits for the people and places we support.Our Peabody Community Foundation supports people in our communities to live healthier, wealthier and happier lives. To help deliver our core social purpose, your strategic mindset and strong leadership skills will ensure the smooth coordination and delivery of Peabody’s place-based community investment activity in North West London, focusing on our key boroughs in the region – Brent, Ealing, Hammersmith &amp; Fulham, Kensington &amp; Chelsea and Westminster.As a Community Investment Manager, you’ll work closely with key stakeholders, including people living in our communities, to ensure our programmes are responsive, resident-led, and aligned with local priorities. You’ll lead and motivate a team of five, supporting them to deliver high-quality work alongside other colleagues and collaborators. This will span projects as diverse as Open Havelock in Southall, the deepening of our work in Church Road in Brent and working with communities living in and around our heritage estates and our newer developments, including Friary Park in Acton and Portobello Square in North Kensington.You’ll also play a key role in building strategic public, private and third sector partnerships, securing funding, and ensuring Peabody’s community investment work is impactful, data-driven, and financially sustainable.You’ll be expected to travel extensively to oversee projects, meet with people in our communities, and collaborate with partners. You’ll be in a wider team of other regional Community Investment Managers, working in North East London, South London, Thamesmead and the home counties – all working collectively to drive impact.This is a dynamic and strategic role, and if you’ve ever wanted a job where you can truly make a difference, this is it.What you’ll be doing<ul><li>Leading on the development and delivery of place-based community investment plans that respond to local needs and priorities</li><li>Building strong relationships with residents to ensure projects are co-designed and community-led</li><li>Overseeing a £700k budget, ensuring effective financial management and investment in high-impact projects</li><li>Managing a high-performing team, fostering collaboration and innovation to deliver excellent outcomes</li><li>Working in partnership with local authorities, MPs and councillors, funders, public health teams, and grassroots organisations to bring investment, resources, and opportunities to Peabody neighbourhoods</li><li>Using impact measurement tools to evidence and enhance the effectiveness of our community investment programmes</li></ul>What we’re looking for<ul><li>A passion for driving positive social change in diverse communities</li><li>Proven experience in successfully designing, delivering, and measuring community investment projects</li><li>A strong track record of working with communities, building trust, and delivering resident-led initiatives</li><li>Demonstrable leadership skills, with experience in managing teams, projects, and budgets</li><li>The ability to build and maintain strategic partnerships, leveraging funding and resources to benefit local communities</li><li>Excellent communication skills, with the ability to engage with a diverse range of stakeholders, from residents to senior officials</li></ul>Why join us? At Peabody, our purpose is to help people flourish. Here are just a few of the benefits of working with us:<ul><li>30 days’ annual leave (plus bank holidays)</li><li>Flexible benefits, including healthcare, dental care, and a discount portal</li><li>4x Life Assurance</li><li>Two additional paid volunteering days each year</li><li>Family-friendly policies</li><li>Up to 10% pension contribution, matched 1:1</li></ul>This role will require an enhanced DBS check.Closing date: 7th April 2025.&nbsp;You must be eligible to work in the UK to apply for this vacancy.&nbsp;Peabody are not able to offer Visa sponsorship.

Community Investment Manager

ABOUT THE ROLEHours of work: 37.5 hours per week&nbsp;Salary: £44,865 per annum (plus London weighting if applicable)Place of work: Hybrid, but with a base in our London office, or in another L’Arche location. If your base is outside London, you can expect to spend 2-3 days a month in the London office.&nbsp;The role also involves regular travel to L’Arche Communities UK wide, and to national meetings.Contract type: Full time, permanentClosing date: Monday 31 March 2025, at 23:59.Are you a passionate housing professional with a strong background in housing management and Health &amp; Safety? Do you have the experience to drive meaningful change and improve the lives of people with learning disabilities? If so, L’Arche UK is looking for someone like you to lead the charge in shaping the future of our Housing and Health &amp; Safety standards.You may have previously held these role titles: Head of Housing, Head of Health and Safety; Housing Manager; Housing Officer; Health and Safety Manager; Head of Housing Management; Building Safety Manager; Head of Building Safety; Health and Safety Officer; Health and Safety Advisor; Housing Coordinator; Health and Safety Coordinator; Health and Safety Assistant; Head of Asset Management;Main purpose of the role<ul><li>Lead improvements across L’Arche UK, ensuring we meet the highest standards in Housing and Health &amp; Safety in each region.</li><li>Develop systems that support L’Arche in maintaining best practices, meeting relevant national standards, and implementing projects that align with our Housing Vision.</li><li>Work autonomously in a dynamic, values-driven organisation, where your skills and experience will have a direct impact on improving lives.</li></ul>This is a key moment for L’Arche UK as we innovate and optimise for the future. We are eager to build on our strong foundation and look for someone with your expertise to lead the way. If you’re ready to join a values-based organisation that prioritises care, inclusivity, and the empowerment of people with learning disabilities, this is the opportunity for you.Why L’Arche?<ul><li>Make a real difference to the lives of people with learning disabilities.</li><li>Thrive in a values-driven, innovative environment.</li><li>Take on a leadership role with the autonomy to shape our future success.</li></ul>This position does not offer sponsorship and is best suited for a candidate already located in the UK with existing right to work.ESSENTIAL CRITERIA:<ul><li>Experience of working in asset management, housing development and/or housing management, including some experience of supported housing;</li><li>Knowledge of housing and health and safety legislation and regulation, including housing benefits and supported housing funding;</li><li>A leader who can set vision, build collaborative partnerships, and lead continuous improvement in housing and health and safety practice;</li><li>Committed to creating the best possible housing and community spaces for people in our communities;</li></ul>ABOUT L'ARCHE&nbsp;L’Arche is a movement of over 150 Communities, across 37 countries, where people with and without learning disabilities share life. In these diverse contexts and cultures, we work for a world where everyone belongs, and the contributions of people with learning disabilities are held up and celebrated. The International Federation of L’Arche Communities is led by the International Leadership Team, of which the UK National Leader is a member.If you’re ready to bring your housing management and Health &amp; Safety expertise to an organisation that truly values your contribution, apply today and help us create a better future for everyone.A full job description and person specification can be found in the <a href="https://d3sceclfig3wjk.cloudfront.net/JOBS/9128e7c8-865f-4fcd-8369-c68588d7ecd3/RecruitmentpackHousingcompressed.pdf?Expires=1773154094&amp;Key-Pair-Id=APKAJBERTWWUCOUJQXCA&amp;Signature=XM2ySkFPlGpMUyrWUu5eWzmaEIHHWwHY8Hp7zb0JDmuf6BsoIiWWioCw2su5O6F3qLA9I2fvy~GhTcxUpHGLB0JYN2olEvSbX7~tACJBXPztt2LR5I2bMYsrpypRJLRbwjhZkcywHUkjfq6IovZazLndsI~PRLcJhMCKSWKaz~XBSvaOM7vtwoJN8id4izIyQMs32vMsy8nOLFVqbvpezeCQK5dSRX~lRLxKXE6kaVCxkwK4JuTJ3ZbfRLZa8mafWt4MkunMALtA~oANixl3aysLUo1Urw9nbowaCwiS5d0ZUmkJIYAfyD5EHA6dcHTZksI7GxTYHbBI3VIUdloVJ8tTiUsrFCtTo-oMIDQqKUIqjJSjKT8cQjm3v5A-yB4omlNuQCRirInuFV9W48S9em2pgCV0wzafDVmG7nzcMYPTxSUP-fjR5sBR6zFcV9Ci8cJQ~mDQn8-889CRzlaoR3zPYS1PGiAmYr1QQ8k20rZEiKkgtEL9-0-thgNaRPgnXVM07twjL33UGVPE-ZDgk91nGnVrSs2PCWH2o2z8dqvQoP1KR9XLLB5~j8bp4fB1LR528rcyeyONEtvv66bVpW04fdol4~KzyGcngtzNfMjqWqHOyGl0y-ds-TVpFBKa1GxAET4PHr9fuMrZUXEoV6Weka3CZg4CfuM1UmH2qj8_" target="_blank">Recruitment Pack</a>.To apply, please submit your CV and answer the questions from our <a href="https://larches.livevacancies.co.uk/#/applicant/118" target="_blank">online application form</a>.&nbsp;Closing date for applications is Monday 31&nbsp;March 2025, at 23:59&nbsp;Interviews will take place on the week commencing 7 April 2025.Please also read our <a href="https://www.larche.org.uk/Handlers/Download.ashx?IDMF=46729201-713b-4d56-9de3-29b83dcc8933" target="_blank">privacy notice</a> for job applicants.As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:<ul><li>Joining shared meals since cooking and having a meal together is what we are all about.&nbsp;</li><li>Paid sick leave.</li><li>Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request).</li><li>Interest free loans and salary advances available.</li><li>Free eye tests and a contribution towards the cost of glasses if you need them for work.&nbsp;</li><li>Free DBS / PVG checks.</li><li>Free Blue Light Card.</li><li>Professional membership fees paid if they are directly relevant to your role.</li><li>Free Employee Assistance Programme available to everyone.</li><li>Up to 5 days paid compassionate leave.&nbsp;</li><li>Up to 6 days paid (pro rata) for time off for emergency dependents leave.</li><li>Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings.&nbsp;</li><li>Paid mileage costs at HMRC rate.&nbsp;</li><li>Specialist bereavement counselling for employees and their family members.&nbsp;</li><li>Access to the Bike to Work scheme.</li></ul><a href="https://larches.livevacancies.co.uk/#/applicant/118" target="_blank">Apply for this job</a>

Head of Housing and Health and Safety

Employer:Woking Borough CouncilSalary Range - £28,714 - £39,717 (dependent on experience) plus a flexible benefits allowance of up to £2,007 per annum and a vehicle allowance of £2,600Location: WokingContract: PermanentWorking Pattern: Flexible Hours/Full TimeHours: 37 hours per week.DBS Check: YesClosing Date: 30/03/2025 at 23:55Reference: COM/25/305557Are you passionate about engaging with customers and giving them a voice? Are you someone who can help foster an open and positive complaints culture that doesn’t shy away from complaints and learns from resident feedback?We have a new and exciting opportunity to join the Housing Services team as a Housing Complaints &amp; Insight Officer. This role has been created to support our transformation journey particularly developing a resident centric and open approach to complaints handling and driving forward analysis of complaints data, developing a lessons learnt approach and contributing key insights that will help transform services and improve customer satisfaction.This is an exciting time to join Woking Borough Council as we continue to transform our Housing Service in line with our Housing Improvement Plan and resident feedback. The successful candidate will be joining at a time where they can play an important role in this journey and utilise their skills, experience and commitment to residents.We are seeking a motivated, flexible, and highly organised individual who will be responsible for managing all aspects of complaints handling including initial contact with residents, logging of complaints, liaising with investigating officers/Managers for complaints responses at all stages of the complaints process, as well as dealing with all cases referred to the Housing Ombudsman service.You will have a sound understanding of regulatory timescales and deadline and experience in all aspects of complaints handling and complex complaints resolution. The successful candidate will have a focus on handling complaints fairly, openly and providing a high-level of customer experience.The ideal candidate will also be able to demonstrate experience in analysing complaints data and trends and presenting this information to Housing Managers of all seniority levels and support the development of a “lessons learnt” culture within the Housing Service that focuses on service improvement through a variety of resident feedback sources including complaints.You will also require excellent written communication skills in order to support with report writing, policies and procedures and yearly Ombudsman self-assessment activities.You will be a confident and articulate individual who can lead regular complaints meetings and deliver training to investigating Managers/officers as required to ensure high standards of complaint management, customer focused responses and communicate changes to regulatory requirements.You will have a can do and positive attitude and understand the important of building collaborative, trusting relationships with all customers including tenants, agencies, stakeholders, families, and other departments within the Council to deliver the best outcomes for our tenants.In addition to complaints handling, you will also administer our Member/Councillor enquiries process, FOI’s and SARs.Effective communication is key and will allow you to get to the heart of issues and deal with sensitively, professionally, and courteously.You will also be an essential car user and be required to have access to a vehicle.The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;Please ensure you answer the application questions with the STAR method (situation, task, action and result) to explain how you meet the role criteria&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DBS CheckWoking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.Who to contact for informal discussion:For an informal discussion about the role, please contact Rosalynn Funnell, (Resident Engagement Team Leader) on 01483 743612Closing Date:&nbsp; 30 March 2025 - 23.55pmInterview Dates: &nbsp;14, 15 and 17 April 2025<h4>How to apply</h4>Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.Please apply online via the link provided.

Housing Complaints & Insight Officer

Employer Sutton Housing Partnership /*generated inline style */ Location(s) Sutton Gate /*generated inline style */ Contract Type Permanent /*generated inline style */ Working Hours Full Time /*generated inline style */ Grade Band 4 /*generated inline style */ Hours Per Week 36 /*generated inline style */ Salary Range £39,972 - £44,463 /*generated inline style */ Salary Basis Per annum /*generated inline style */ Leave Entitlement 28 days /*generated inline style */ Application Deadline 06/04/2025, 23:55 /*generated inline style */ Anticipated Interview Date(s) 29/04/25, 30/04/25 &amp; 01/05/25 /*generated inline style */ /*generated inline style */ About us With around 150 colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. Our Head Office is in Sutton Town Centre with great transport links and we have hubs where colleagues work and engage with residents all over the borough. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver really excellent services to residents. As a landlord organisation this means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives. All colleagues can access a bespoke personal development plan with a blend of on and off the job training provided. /*generated inline style */ About the Role and our Ideal Candidate Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li> A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service. </li></ul>Successful candidates will have access to a wide range of benefits; <ul><li> 28 days annual leave. In addition you will receive statutory bank holidays (pro rata) </li><li> Local Government Pension Scheme </li><li> Simply Health staff benefit </li><li> Modern and flexible working environment </li><li> Recognition Awards </li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. /*generated inline style */ Our offerColleagues at SHP take pride in delivering on our priorities and find working with us hugely rewarding. In turn, we strive to reward our colleagues fairly and roles are regularly reviewed to ensure pay reflects the responsibilities of the individual in line with our seven pay bands. Colleagues are encouraged to work flexibly, a good work-life balance is key for us and our key benefits are: <ul><li>Membership of the - a career average scheme where employees contribute between 5.5% and 12% but more importantly we as the employer make a generous contribution.</li><li>Annual leave of either 26 or 33 days per year plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Confidential support from a 24/7 Employee Assistance Programme.</li></ul>Application process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. Sutton Housing Partnership is an accredited Disability Confident Employer. We are signed up to the government's Disability Confident scheme and have been recognised as a Disability Confident Employer since 2017. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. /*generated inline style */ Important Information - Criminal Records /*generated inline style */ This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). /*generated inline style */ Job Profile /*generated inline style */ /*generated inline style */ /*generated inline style */

Housing Manager

Position: Housing Manager Pay: £18.65 per hour (£36,367.00 per annum) Location: Norwich Housing Contract Type: Permanent Hours per week: 37.5 hours At YMCA Norfolk, we're on a mission to transform young lives! We provide a safe and welcoming environment where young people can thrive, belong, and contribute to their community. If you're passionate about making a real difference, we want you on our team! We're looking for 2 Housing Managers to join our Housing team and oversee the My Place Hostel and Community Housing Norwich teams. Why Join Us? Make a Real Impact: Your work will directly contribute to transforming the lives of young people, helping them to thrive and achieve their potential. Innovative Environment: Be part of a forward-thinking organisation that values creativity and new ideas in delivering housing services. Supportive Community: Join a team that fosters collaboration, respect, and empowerment, creating a positive and inclusive workplace. Professional Growth: Benefit from ongoing training and development opportunities to enhance your skills and advance your career. Meaningful Work: Engage in work that aligns with your values and makes a difference in the community, supported by YMCA Norfolk's mission and ethos. As a Housing Manager, you'll be at the heart of our mission, ensuring the efficient and effective delivery of housing services. You'll lead a dedicated team, create a safe environment, and make a lasting impact on the lives of young people. Key Responsibilities Service Delivery: Lead and inspire your team to provide excellent housing services. Safeguarding: Champion the welfare of children, young people, and vulnerable adults. Housing Performance: Drive excellence in occupancy, budget management, and service quality. Co-Production: Foster a culture of involvement and inclusion, engaging young people and volunteers. Line Management: Recruit, develop, and motivate your team to achieve their best. Communication: Collaborate with other departments and represent YMCA at external meetings. Values: Embrace and promote the Christian values of YMCA Norfolk. Further information can be found at - Housing Manager Job Description The Organisation YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. What you'll need to succeed Experience: Proven track record in managing housing and tenancy matters. Skills: Strong interpersonal, communication, and project management skills. Knowledge: Expertise in safeguarding practices and housing regulations. Management: Able to manage and motivate a team of staff and volunteers, fostering a collaborative and productive work environment For more information on this role, please contact [email protected]. Benefits • Health Care Plan • 34 days (pro rata) per annum inclusive of Bank and Public Holidays • An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service • Access to contributory stakeholder pension scheme after 3 months • Health and wellbeing events and activities • Family friendly policies • In service training opportunities and bursaries investing in your development • Annual staff day and staff awards to celebrate our successes • Death in service benefit of 2 x annual salary • Regular line management and support • Staff discount at Williams Kitchen Café, Explorers Soft Play &amp; Muddy Puddles Nursery Closing date for applications: 9am on Friday 25th April 2025 We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. If you require an alternative method of applying, or documents in a different format, please email our HR Team via [email protected]

The vacancy Hours: 25 hours per week Shift Pattern: 25 hours to be delivered between core office hours. Flexible to discuss. Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 7 April 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Job Description Director Housing Needs Hay 1: Starting salary £122,110 per annum 18-months Fixed Term Contract About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: You will be leading an established housing needs team, who have made significant progress over the last 18 months in stabilising the number of households requiring TA. This has been achieved by changing policies and practice in relation to how we prevent homelessness and support those to whom we owe a housing duty. This has required cross council collaboration working with transformation programme managers and commissioners as well as the established team. There is an experienced Assistant Director within the team and a number of ADs across housing and finance will work closely with you. About the Role: As the Director of Housing Needs, you will lead the strategic vision across the service, focusing on rough sleeping, homelessness prevention, supporting vulnerable adults in housing pathways and reducing reliance on temporary accommodation. You will have operational experience of delivering a housing needs service, including allocations, understand the responsibilities of local authorities in relation to homelessness and be able to demonstrate a track record in service transformation and financial recovery. Your leadership in partnership with the Director of Housing Strategy and Delivery, and the Director of Housing (operations) will be crucial in delivering the Council's Housing strategy. You will also be responsible for delivering Lambeth's Homelessness Strategy, with a focus on early intervention and reducing rough sleeping. Additionally, you will oversee significant programmes and budgets, ensuring financial efficiency while driving cultural and operational change across the department. To be considered for interview, your CV and supporting statement will clearly evidence: <ul><li>Senior management (ideally at Director level) within housing needs</li><li>Track record of delivering transformation within housing </li><li>Ability to lead a team and support culture change to improve delivery</li><li>Operational experience within a housing needs service</li><li>Excellent financial acumen and ability to demonstrate value for money</li><li>Understanding of relevant housing legislation and duties for Local Government</li></ul>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Ruth Hutt (<a href="mailto:RHutt@lambeth.gov.uk" target="_blank">RHutt@lambeth.gov.uk</a>) How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 20th April 2025 Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers

Director of Housing Needs

Head of Housing Location: Birmingham, Castle Vale Salary: £55,883 - £66,583 per annum, pro rata Position Type: Full Time Contract Type: Fixed Term Contract - 9 Months Closing Date: Friday 04 April 2025 Join Our Team and Make a Difference! '&gt;Are you an inspirational leader with a passion for housing and community? Do you thrive in a fast-paced environment, driving excellence in service delivery and tenant engagement? '&gt;If you're looking for a rewarding opportunity to shape the future of community housing while working in an outstanding organisation that values collaboration, innovation, and customer focus-this is the role for you! '&gt;As Head of Housing, you will lead with vision and purpose, ensuring the effective management of our full range of housing services while prioritising customer satisfaction. You will work closely with internal teams, stakeholders, and community partners to create sustainable housing solutions that positively impact lives. '&gt;Key responsibilities include: <ul> <li>Lead, inspire, and develop a high-performing team, fostering a culture of excellence, collaboration, and outstanding customer service.</li></ul><ul> <li>Engage with key stakeholders and collaborate to achieve results '&gt;Monitor housing trends and policy changes to continuously enhance services and create new opportunities. '&gt;Oversee budget management to ensure financial sustainability and efficiency. '&gt;Support customer led engagement that strengthens community relationships '&gt;Provide clear performance metrics and reports, developing strategies to improve results.</li></ul>This role is offered on a Fixed Term Contract basis for 9 Months however there is scope for the role to be made permanent. '&gt;To success in this role, you'll need: '&gt;A driven, customer-focused mindset with a track record of delivering exceptional housing services. '&gt;Proven leadership skills with the ability to inspire and motivate teams to achieve great results. '&gt;Strong knowledge of housing law, policies and regulation. '&gt;Excellent problem-solving, negotiation, and communication skills. '&gt;In return we offer a fantastic benefits package which includes: '&gt;29 days basic annual leave (full time) + Bank Holidays '&gt;Optional Defined Benefit, Salary Sacrifice Pension Scheme '&gt;A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. '&gt;A commitment to work life balance through our Agile/flexible working principles. '&gt;Family Friendly policy with enhanced benefits '&gt;Learning and Development opportunities '&gt;Internal coaching and mentoring opportunities '&gt;Staff social events '&gt;We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. '&gt;The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Head of Housing

Housing Needs Manager Starting salary between £40869 and £49545 per annum Based at King's Court Council Office, Kings Lynn, Norfolk. Would you like to lead a team of skilled officers in helping towards ending homelessness in West Norfolk, person by person? As Housing Needs Manager, you will manage all operational aspects of housing delivery, ensuring homeless applicants are assessed in line with policy and legislation, and ensuring your team continues to develop their knowledge and practices. You will also take a leading role in implementing the borough's Homelessness and Rough Sleeping Strategy and will develop and maintain effective operational partnerships inside and outside of the Council. Qualified to degree level in a relevant subject (or equivalent), you will have substantial experience in housing services (or equivalent) with experience of effectively managing and motivating staff. You will have experience of working directly with MPs, councillors or their equivalents, and will understand the political structures of local government. You will also understand the operational and strategic issues facing local government housing services and will have proven experience of managing budgets. You will come to the role with excellent problem-solving skills and the ability to communicate effectively with a wide range of internal and external partners. Crucially, you will be able to lead by example, demonstrating the values embedded in the Strategy: dignity, flexibility, transparency, collaboration and empowerment. If this sounds like the perfect opportunity for you, we will welcome your application. In return we can offer you a competitive salary, performance related pay, generous annual leave including office closure between Christmas and New Year, local government pension scheme, employee benefits scheme and a commitment to supporting and developing our staff. If you are moving to the area for this role, we can also offer you a relocation package of up to £8,000. Appointment subject to a satisfactory enhanced Disclosure, through the DBS. Closing Date: 3 April 2025 Please see job description below for full details of the job role before you apply:

Housing Needs Manager

Housing Manager - Income Team Portsmouth or Reading - Hybrid working Permanent, part time (18.75 hpw) with the possibility of full time in the future! Salary circa £32,000 pa [pro rata] (depending on skills and experience, plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome Income housing team covering the South Region. You'll support our customers in managing their rent accounts, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> You'll look after a number of patches within the region and work a weekly case load. </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively respond to customer queries and complaints. </li> <li> Managing rent account cases, from sign up and low-level intervention, to attending Court Hearing's! </li> <li> Support the wider teams, financial inclusion, and Patch Housing Managers </li> <li> Working as part of the wider income team, but able to work proactively and manage a case load on your own. </li> <li> Confidence in speaking with people over the phone &amp; face to face. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> <li> Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join Manager's Sally &amp; Lauren and our Income team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend 1 day working from our community patches or your local office. </li> <li> Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

10 Housing services manager Jobs