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About The Role Are you an experienced administrator ready for a rewarding challenge? Be part of a team that empowers young people to build brighter, independent futures. We are looking for a passionate and organisedTeam Leader - Admin Supported Housing Young People to lead our administrative operations across our young people services. This is a fantastic opportunity to make a real difference in the lives of young people while developing your leadership skills in a dynamic and purpose-driven environment. This role is perfect for someone who understands the unique needs of young people and is comfortable working in a service environment, including occasionally covering reception at our foyers. Key Responsibilities: <ul> <li>Oversee daily administrative operations to ensure smooth service delivery.</li> <li>Supervise, coach, and support Customer Service Officers, promoting wellbeing and development.</li> <li>Allocate workloads, set priorities, and monitor deadlines for efficiency.</li> <li>Develop and improve administrative systems and procedures.</li> <li>Maintain accurate records, reports, and filing systems.</li> <li>Organise meetings and events, including agendas, minutes, and follow-ups.</li> <li>Communicate effectively with colleagues, residents, and external stakeholders.</li> <li>Prepare reports and submit management information (e.g., quarterly returns).</li> <li>Monitor budgets, process expenditures, and support financial reporting.</li> <li>Ensure compliance with safeguarding, GDPR, health &amp; safety, and regulatory standards. </li> <li>Provide confidential support to Service Leads and managers. </li></ul>Why Join LiveWest? At LiveWest, we believe in creatinga home for everyone. You will be part of a supportive, forward-thinking organisation that values collaboration, innovation, and continuous improvement. We are committed to empowering our teams and delivering services that truly make a difference. In this role, you will not only lead but inspire, helping young people take steps toward independence and brighter futures. This role is being offered on a full time, permanent basis working 37 hours per week, bandwith hours are 8am to 6pm. Location: Ideally based at one of our schemes in Plymouth, Torbay or Bristol Foyer, where you'll line manage our Customer Service Officers. However, we're happy to discuss alternative arrangements with the right candidate, including a main office base. For further information about this role, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Team Leader - Admin Supported Housing Young People, you will have the essential skills and experience for a level 2 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li> Proven experience providing confidential administrative support at a senior level.</li> <li> Excellent communication, presentation, and interpersonal skills, with the ability to engage at all levels.</li> <li> Experience supervising, coaching, and motivating staff, with strong team leadership skills. </li> <li> High level of IT proficiency, including advanced Microsoft Office (Word, Excel, Outlook, PowerPoint) and database/spreadsheet use.</li> <li> Knowledge of office procedures, systems, and equipment to support efficient operations.</li> <li> Positive, customer-focused approach, with the ability to influence change and continuously improve processes.</li> <li> NVQ Level 3 or equivalent in a relevant field or willingness to work towards it.</li> <li> Desirable: Experience working in housing, social care, or supported accommodation settings. </li> <li>Desirable: IT knowledge, including Visio and specialist databases. </li> <li>Desirable: Experience preparing for audits, inspections, or regulatory reviews. </li></ul> Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Team Leader - Supported Housing Admin

Job Description Team Leader - Homeless Centre Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Successful candidate will be required to achieve DBS Enhanced Adults and Children Birmingham is attracting much publicity right now and we are keen to ensure continued service delivery to our citizens and successful decision-making - that's why we need people like you to join us in essential frontline delivery roles. An exciting opportunity has arisen to become part of the Homeless Centre Team, providing supported accommodation to vulnerable families who are homeless. The core work of the Team is ensuring that families are provided with the relevant support to assist them in securing permanent accommodation, ensuring residents adhere to the term and conditions on their licence agreements and ensuring the buildings meet and maintain health and safety standards. In addition to supervising staff, you will provide technical support that meets with legal and service requirements, deputise for the service manager and review contractors' performance. There may be occasions where you will carry out the duties of your staff to ensure service continuity. The role involves shift working covering from 8 am to 8 pm Monday to Friday with some possible weekend shifts Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport. Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview. Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification RM-00000477-Team Leader - Homeless Centre-Job Description.pdf We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Team Leader - Homeless Centre

Job Description Job Title: Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul> <li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li></ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul> <li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li></ul>The location for the position is Kings Road Depot, Tyseley, B11 2AP If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification GR5 - RM-00036603-Localities Housing Manager-Job Description (1).pdf We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Manager

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Head of Housing | Location: Ptarmigan House, Shrewsbury | Permanent, Full Time (37 hours/week) Are you a dynamic leader ready to shape the future of social housing? STAR Housing is seeking a visionary Head of Housing to drive excellence across our core services-Neighbourhoods, Income Management, Lettings, Intensive Housing Management Support, and our Contact Centre. You'll lead a multidisciplinary team, championing customer-centric, high-performing services that make a real difference to our tenants and communities. Your strategic leadership will ensure every resident has access to a safe, secure, and well-managed home, while you innovate, inspire, and deliver continuous improvement. What you'll do: • Develop and deliver housing strategies aligned with STAR's mission and values. • Oversee neighbourhood management, income, lettings, and support for vulnerable tenants. • Lead on safeguarding, anti-social behaviour, and community engagement. • Drive performance, compliance, and risk management. • Collaborate with partners-local authorities, police, health, and voluntary sectors-for joined-up service delivery. What you'll bring: • Proven leadership in housing management. • Strong knowledge of social housing legislation and safeguarding. • Experience managing multidisciplinary teams and complex services. • Excellent communication, negotiation, and stakeholder engagement skills. Why STAR? • 28 days annual leave (rising to 33 after 5 years) • Local Government Pension Scheme • Salary sacrifice car benefit scheme • Access to employee discount platform • Make a difference to people's lives across Shropshire Ready to lead, inspire, and make a lasting impact? Apply now and help us build balanced, inclusive, and sustainable communities! Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Head of Housing

Housing Manager Wigton and surrounding areas plys hybrid working Permanent, part time 30 hours per week Salary £32,000 pa to £38,000 pa [pro rata] (depending on skills and experience) Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Wigton. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Typical day as a Housing Manager <ul><li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li></ul><ul><li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li></ul><ul><li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li></ul><ul><li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li></ul><ul><li> Managing our voids process including liaising with local authorities. </li></ul><ul><li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! Our team You'll join Manager Hayley and our team, we're super passionate about what we do! We're really proud of insert current project or recent team achievement. We're a supportive bunch and like to insert social or work fun. Job details <ul><li>This is a hybrid role and in an average week, you'll spend 2 or 3 days working from our community patches of Wigton and surrounding areas.</li><li> Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 days in the office at Burnside and the remainder of the week working from home catching up on admin. </li><li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li><li>You'll need a Standard DBS check done and we pay for that. You Bring </li><li> You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li><li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li></ul><ul><li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li></ul><ul><li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li></ul><ul><li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li></ul><ul><li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li></ul><ul><li>Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. We are unable to sponsor you for this role.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Job Title: Tenancy Manager Location: Building 1, Meadows Business Park, Blackwater, Camberley, GU17 9AB Hybrid working: 2 days working from home. Brand: LRG Salary: £25,000 plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Meadows Business Park, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li> <li>To maintain high levels of communication to internal and external customers</li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal</li> <li>Professional telephone manner</li> <li>Organisational skills, time management and attention to detail</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives</li> <li>Quarterly and yearly awards including trips abroad</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> <li>Excellent Parental leave and newly introduced Fertility policy</li> <li>Staff discounts</li> </ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations The Meadows Remote status Hybrid Yearly salary £25,000 Employment type Full-time Driving Licence Required No

Tenancy Manager

Housing Manager North Yorkshire Permanent, Full Time (37.5 hpw) Salary: £32,000 pa We can't sponsor you due to certificate limits. We review this regularly Home, a place where you belong Step into our role of Housing Manager where you shape your patch, support your customers and see the difference you make every day. At Home Group you get the backing of a national organisation with the feel of a close-knit team. Enjoy the freedom to make decisions that matter, have variety in your week and a real chance to grow your career, all while working somewhere that truly values you. What's in it for you? <ul><li>34 days leave (including bank holidays and a "me day") with the option to buy 5 more</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Typical day as a Housing Manager <ul><li>Be visible and proactive on estates, building strong relationships with out communities.</li><li>Manage multiple patches and neighbourhoods, supported by Community Housing Assistants</li><li>By being visible, engaging with customers, and proactive on our estates, you'll help strengthen communities and improve neighbourhoods</li><li>Tackle anti-social behaviour and respond to customer queries and complaints.</li><li>Oversee the voids process, working closely with local authorities.</li><li>Carry our estate inspections, meet contractors on site, and complete safety and compliance checks.</li></ul>You'll go home each day knowing that you have helped change our customers lives for the better, here, at one of the Top Ten Great Places to Work in the UK! About You <ul><li>Housing sector experience with knowledge of housing management, housing law and ideally universal credit</li><li>CIH Level 3 or willingness to work towards it</li><li>Organised, methodical, proactive and positive</li><li>Passionate about delivering excellent customer service</li><li>Resilient when handling challenges and complaints</li><li>Confident working with external partners and stakeholders</li></ul>You will though, spend most of your time out in our local estates, all while still being part of a supportive team. Job details <ul><li>Hybrid role; in an average week, you'll spend 3 days working from our community patches</li><li>There be some flexibility to adapt your working hours (to discuss at interview)</li><li>Mostly Monday-Friday, with occasional evening meetings, but you will be able to manage your own diary</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly for team meetings</li><li>Vehicle insured for business use required, but we pay for your mileage</li><li>You'll need a Standard DBS check done and we pay for that</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. You can even learn more about our benefits on our website. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager Oxford 12 month contract, Full time (37.5 hpw) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan We can't sponsor you due to certificate limits. We review this regularly Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxford. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Managing anti-social behaviour is a core aspect of this role, requiring a proactive approach to identifying and addressing issues as they arise. The postholder will respond effectively to customer queries and complaints, working to promote safe, inclusive, and well-maintained communities.</li><li>Managing our voids process including liaising with local authorities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul><li>You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too plus you have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Demonstrable experience in effectively managing anti-social behaviour cases, with a proven ability to resolve complex issues and support community safety.</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude.</li><li>Passionate about delivering excellent customer service and have a genuine desire to help your customers.</li><li>This job can challenge, especially when we're dealing with complaints but your resilience will help you through.</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc.</li></ul>Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li>This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Oxford and two days working from home.</li><li>There is a close support network, we meet regularly on Teams and face to face on a quarterly basis.</li><li>Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li><li>Explore our benefits in detail on our website.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Are you an experienced leader with a passion for making a positive impact in the social housing sector? Loreburn Housing Association is seeking a dynamic Head of Housing who is passionate about making a difference to join the association to provide strong leadership to a newly shaped housing team. Employment Type: Full time, permanent Location: Dumfries &amp; Galloway (regular travel required). Salary range: £50,798 - £62,049 + competitive benefits package + on call rota payments Hours: 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm. About the Role Working alongside a welcoming and supportive management team, you'll lead our mission to create and sustain GREAT places to live across southwest Scotland. As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services. You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement. As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance. You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first. Responsibilities <ul><li>Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.</li><li>Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.</li><li>Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn's corporate priorities.</li><li>Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.</li><li>Take accountability for housing budgets, ensuring financial sustainability and value for money.</li><li>Drive service transformation and embed new systems and working practices that improve tenant experience.</li><li>Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.Key Requirements We are looking for an experienced and principled housing leader who brings:</li><li>Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets. </li><li>Infrastructure to accommodate home working with access to broadband.</li><li>Participation in the on call rota </li><li>A track record of embedding tenant voice and co-production in service delivery.</li><li>Experience in budget management, risk management and performance monitoring.</li><li>Strong leadership skills, with the ability to inspire, collaborate and drive transformation.</li><li>Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.</li><li>Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.</li><li>Strong resilience and organisational skills.</li><li>Knowledge of relevant regulations and compliance standards.</li></ul>Benefits We know our people are key to our success. In return for your leadership and expertise, we offer: <ul><li>Competitive pay and rewards </li><li>Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice</li><li>40 days holiday which includes 12 fixed days including a Christmas closure</li><li>Wellbeing Time - Alternative to a 34-hour week. Staff have 49 hours to take throughout the year to offer greater flexibility and to support health and work/life balance</li><li>Westfield Health Plan - contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services</li><li>Employee discounts including cashback and high street retail and gym discounts</li><li>Enhanced family friendly policies</li><li>Flexible working and a Hub, Home and Roam working model</li><li>Professional development </li><li>Strong values-based culture and a chance to make a real difference to tenants and communities across the region. </li></ul>Please take a look through the recruitment packfor more information about the role, what's required, and the skills and competencies we're looking for. If you'd like to discuss the opportunity confidentially and to find out more about the role please contact [email protected] How To Apply Apply by completing the online Recruitment Application Form. Closing date for applications: Friday 3rd October 2025 Interview date: 23rd and 27th October 2025 We're committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.

Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li> <li>To maintain high levels of communication to internal and external customers</li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal</li> <li>Professional telephone manner</li> <li>Organisational skills, time management and attention to detail</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives</li> <li>Quarterly and yearly awards including trips abroad</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> <li>Excellent Parental leave and newly introduced Fertility policy</li> <li>Staff discounts</li> </ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Crowthorne House Wokingham Employment type Full-time Driving Licence Required No

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across Bristol and the surrounding areas. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

11 Housing services manager Jobs