Employer
Sutton Housing Partnership
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Location(s)
Sutton Gate
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Contract Type
Permanent
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Working Hours
Full Time
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Grade
Band 4
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Hours Per Week
36
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Salary Range
£39,972 - £44,463
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Salary Basis
Per annum
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Leave Entitlement
28 days
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Application Deadline
06/04/2025, 23:55
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Anticipated Interview Date(s)
29/04/25, 30/04/25 & 01/05/25
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About us
With around 150 colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. Our Head Office is in Sutton Town Centre with great transport links and we have hubs where colleagues work and engage with residents all over the borough.
At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver really excellent services to residents. As a landlord organisation this means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives. All colleagues can access a bespoke personal development plan with a blend of on and off the job training provided.
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About the Role and our Ideal Candidate
Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders.
This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health & wellbeing, financial resilience, training and employment.
As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult & child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities.
This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities.
The right person for this role will be able to demonstrate that they are:
Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile.
This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence.
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Our offerColleagues at SHP take pride in delivering on our priorities and find working with us hugely rewarding. In turn, we strive to reward our colleagues fairly and roles are regularly reviewed to ensure pay reflects the responsibilities of the individual in line with our seven pay bands.
Colleagues are encouraged to work flexibly, a good work-life balance is key for us and our key benefits are:
Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.
Sutton Housing Partnership is an accredited Disability Confident Employer. We are signed up to the government's Disability Confident scheme and have been recognised as a Disability Confident Employer since 2017. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.
/*generated inline style */ Important Information - Criminal Records
/*generated inline style */ This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
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Job Profile
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Sutton Housing Partnership
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Location(s)
Sutton Gate
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Contract Type
Permanent
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Working Hours
Full Time
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Grade
Band 4
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Hours Per Week
36
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Salary Range
£39,972 - £44,463
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Salary Basis
Per annum
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Leave Entitlement
28 days
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Application Deadline
06/04/2025, 23:55
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Anticipated Interview Date(s)
29/04/25, 30/04/25 & 01/05/25
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/*generated inline style */
About us
With around 150 colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. Our Head Office is in Sutton Town Centre with great transport links and we have hubs where colleagues work and engage with residents all over the borough.
At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues and their ability to deliver really excellent services to residents. As a landlord organisation this means enabling families and households to be successful, sustain their tenancy and lead healthy and rewarding lives. All colleagues can access a bespoke personal development plan with a blend of on and off the job training provided.
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About the Role and our Ideal Candidate
Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders.
This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health & wellbeing, financial resilience, training and employment.
As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult & child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities.
This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities.
The right person for this role will be able to demonstrate that they are:
- A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.
- 28 days annual leave. In addition you will receive statutory bank holidays (pro rata)
- Local Government Pension Scheme
- Simply Health staff benefit
- Modern and flexible working environment
- Recognition Awards
Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile.
This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence.
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Our offerColleagues at SHP take pride in delivering on our priorities and find working with us hugely rewarding. In turn, we strive to reward our colleagues fairly and roles are regularly reviewed to ensure pay reflects the responsibilities of the individual in line with our seven pay bands.
Colleagues are encouraged to work flexibly, a good work-life balance is key for us and our key benefits are:
- Membership of the - a career average scheme where employees contribute between 5.5% and 12% but more importantly we as the employer make a generous contribution.
- Annual leave of either 26 or 33 days per year plus paid time off on bank holidays.
- Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.
- Confidential support from a 24/7 Employee Assistance Programme.
Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile.
Sutton Housing Partnership is an accredited Disability Confident Employer. We are signed up to the government's Disability Confident scheme and have been recognised as a Disability Confident Employer since 2017. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.
/*generated inline style */ Important Information - Criminal Records
/*generated inline style */ This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
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Job Profile
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