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Housing Manager

Flagship Housing
locationDereham, UK
PublishedPublished: Published today
Housing services manager
Full Time
We are pleased to share an opportunity for someone to us as a Housing Manager, with the Rent Team at Victory Homes. This is a permanent job, working 37 hours per week, Monday to Friday.

This role is working from our East Dereham Office. The role comes with Agile Working and Flexible Working will be considered.

As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple.

You will be the subject matter expert for my service area ensuring the function meets all regulatory and legislative requirements. Taking a coaching approach to empower your team to deliver an outstanding housing management service to our customers. You'll support the team to resolve complex enquiries.

You will encourage your team to be autonomous and be confident in their decision-making, driven by doing the right thing for our customers and our business. Whilst supporting your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring we are compliant with the law, legislation, and Bromford Flagship's policies and procedures.

Applications are welcomed for the role of Housing Manager from those with previous experience leading and developing a team, ensuring they have the skills, knowledge and resources to carry out their roles.

You'll need extensive housing management experience, in social housing Demonstrable experience of continuous improvement, shaping the future direction of the team and wider business. As well as the ability to analyse and interpret data to understand and improve performance. You'll also be educated to GCSE standard or equivalent.

In return for your hard work, we offer a competitive salary of £46,297.19 per annum and a benefits package that includes:
  • 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
  • Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
  • Death in Service Benefit.
  • Company Sick Pay.
  • An agile working environment to achieve a healthy work/life balance.
and that's not all! We're also proud to offer:

  • Opportunities for development (including apprenticeships, our Academy, and various training options).
  • Health and well-being programs and initiatives.
  • Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
  • A Leadership Team that inspires, develops, and supports you.
Please see the attached The Housing Manager The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 1852 and state that you are applying to be a Housing Manager, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here , to see the full list of benefits for this job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 02.10.2025. Interview Date: 6 or 8th October 2025, in East Dereham.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

Division Housing Department Victory Homes Locations Michael Chaplin House, Dereham Remote status Hybrid Yearly salary £46,297.19