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Housing Officer

Humankind
locationBradford, UK
PublishedPublished:Β Published 2 days ago
Housing officer
Full time
Vacancy Name
Housing Officer

Vacancy No
VN5177

Employment Type
Permanent

Hours Per Week
37.00

Work Pattern
Monday to Friday

Location
172 New Cross Street, Bradford, BD5 8BT

Location Region
West Yorkshire

Location City
Bradford

Location Postal Code
BD5 8BT

Interview Date
16 Jun 2025

Job Details

Housing Officer

Working Week: 37 hours, Monday-Friday
Location: 172New Cross Street, Bradford BD5 8BT (Please note that you will visit tenants in homeless units).

About the service...
Working in partnership, Waythrough and the Bridge Project, are providing temporary accommodation on behalf of Bradford Metropolitan District Council as part of their Bradford Temporary Accommodation Service. Our service supports women who present as homeless to the Local Authority.

Our Bradford Temporary Accommodation service will provide accommodation to women who were homeless and have a history or risk of offending. They will receive flexible support, in groups or one to one, whilst tenants in our properties in Bradford and Keighley.

The service will sit alongside our established Bradford housing support service No Second Night Out, more information can be found here - Bradford No Second Night Out

More information on The Bridge Project, can be found here - The Bridge Project

About the role...
We are excited to introduce the new Housing Officer role, created to support the delivery of high-quality housing support and management services within the Bradford Temporary Accommodation Service (BTAS).

As part of our dedicated housing team, you will play a key role in delivering effective housing management by working directly with tenants who have complex needs and come from diverse backgrounds. Your work will be instrumental in helping vulnerable and homeless individuals sustain their accommodation and rebuild their lives.

This is a varied and rewarding role that offers the opportunity to make a real difference. While it can be demanding, it is also deeply fulfilling, offering daily opportunities to create lasting change.

Key responsibilities will include:
  • The Housing Officer will Work in partnership with the BTAS team and Bradford Met council and other key stakeholders to identify referrals, meet prospective service users and undertake comprehensive assessments of their support needs and their appropriateness for the service.
  • Prepare Tenant Licence/AST Agreements, ensuring they are signed and managed appropriately.
  • Manage the Right to Rent in the UK process, ensuring all tenants meet the required legislation.
  • Support the tenancy toolkit process and deliver Tenant Welcome Packs, Expectations Agreements and House Rules.
  • Manage the Void process, monitoring Void units and working with the housing manager, Repairs team, housing management team and support teams to ensure they are filled within a timely manner.
  • Carry out tenancy property inspections, ensuring all required works are completed and within the agreed timescales.
  • Record comprehensive case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required.
  • Carry out a Home Safety risk assessment alongside the client to identify risks within the home.
About you...
  • A NVQ Level 3 in Health and Social Care (or equivalent)
  • Experience of supporting vulnerable people is essential.
  • Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.
  • Experience of support planning and risk assessing.
  • Knowledge of housing options available and relevant legislation is desirable.
  • A full UK driving licence and access to a vehicle, is essential for this role.
To view the full job description and person specification for this role, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full

The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

Who are we...
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.

What can Waythrough offer you...
πŸ– Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)
πŸ“… Annual leave purchase scheme
πŸ’° Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
πŸ‘ͺ Death in service benefit
Free Will writing
πŸ‘“ Eyecare vouchers
πŸ› Blue light card discount
πŸ’‘ Fantastic learning and development opportunities, including free training courses
🏠 Work-life balance- flexible working and family friendly policies
πŸƒ Happy, Healthy You! - our wellbeing offers for our workforce
🀝 Employee Assist Programme and Waythrough Support Networks

Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk

Salary Period
Per Annum

Vacancy Salary Range
Β£24,242.40-Β£30,790

DBS Requirement
Enhanced

Does role require Police/Prison vetting?
Not Applicable

Driving licence required for role?
Yes

Applications Close Date
06 Jun 2025