Job Description
Internal - Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).
Housing Officer
Permanent
Grade C- £35,412 - £44,075 ( pro rata for part time )
Consultation grade - subject to formal evaluation under the Pay Equity Review
Part Time - Working 30 hours per week, Office based
This is an opportunity to work in a customer focused service to let Council homes efficiently with a focus on sustaining tenancies. Providing advice and information to colleagues, customers and stakeholders relating to ending tenancies, bidding for properties, the repairs standard as well as advising on the viewing and sign-up processes.
You will be responsible for monitoring:
You will be responsible for managing a team and providing direction on priorities in a busy environment. Monitoring the completion of key tasks to ensure a seamless process through to the sign-up process is an important aspect of the role alongside covering in the absence of colleagues, is essential to minimise delays in reletting properties.
Managing requests for properties in line with procedures, including decanted tenants, to ensure compliance and transparency and undertaking viewings and property checks as required.
This role is mainly office based due to the need to supervise staff, process keys, directly liaise with repairs staff.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting.
Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact: Resourcing@birmingham.gov.uk quoting ref 3606
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job Description and Person Specification - Voids and Lettings Officer Job Description (4).pdf
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here
#internal
#LI-DNI
#LI-ONSITE
About Us
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
Internal - Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers).
Housing Officer
Permanent
Grade C- £35,412 - £44,075 ( pro rata for part time )
Consultation grade - subject to formal evaluation under the Pay Equity Review
Part Time - Working 30 hours per week, Office based
This is an opportunity to work in a customer focused service to let Council homes efficiently with a focus on sustaining tenancies. Providing advice and information to colleagues, customers and stakeholders relating to ending tenancies, bidding for properties, the repairs standard as well as advising on the viewing and sign-up processes.
You will be responsible for monitoring:
- return of keys from outgoing tenants
- advertising of properties
- properties are shortlisted promptly
- enquiries are dealt with effectively
You will be responsible for managing a team and providing direction on priorities in a busy environment. Monitoring the completion of key tasks to ensure a seamless process through to the sign-up process is an important aspect of the role alongside covering in the absence of colleagues, is essential to minimise delays in reletting properties.
Managing requests for properties in line with procedures, including decanted tenants, to ensure compliance and transparency and undertaking viewings and property checks as required.
This role is mainly office based due to the need to supervise staff, process keys, directly liaise with repairs staff.
Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting.
Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact: Resourcing@birmingham.gov.uk quoting ref 3606
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job Description and Person Specification - Voids and Lettings Officer Job Description (4).pdf
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here
#internal
#LI-DNI
#LI-ONSITE
About Us
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).