About the role
Are you ready to make a real positive impact in your community? We're looking for a dedicated Housing Officer to help us deliver an excellent estate management service.
As a Housing Officer, you'll be the main point of contact for our tenants. Your role will involve providing frontline customer service, responding to tenancy enquiries, supporting community standards, and addressing tenancy breaches. By working collaboratively with a range of teams and external partners, you will help create safe, welcoming, and thriving neighbourhoods while building strong, positive relationships.
Please note: This is a temporary role of up to 11 months, offering a fantastic opportunity to gain valuable experience and make a meaningful contribution to our communities during this period.
Our ideal candidate for this role is someone who:
We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
For an informal discussion about this role, please contact Mandella Edwards - 07860916913.
This post is not suitable for job share.
Shortlisting Date: 6th April 2026
Interview Date: 14th/15th April 2026
If you are a permanent employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract.
If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Living and Working in Plymouth
Are you ready to make a real positive impact in your community? We're looking for a dedicated Housing Officer to help us deliver an excellent estate management service.
As a Housing Officer, you'll be the main point of contact for our tenants. Your role will involve providing frontline customer service, responding to tenancy enquiries, supporting community standards, and addressing tenancy breaches. By working collaboratively with a range of teams and external partners, you will help create safe, welcoming, and thriving neighbourhoods while building strong, positive relationships.
Please note: This is a temporary role of up to 11 months, offering a fantastic opportunity to gain valuable experience and make a meaningful contribution to our communities during this period.
Our ideal candidate for this role is someone who:
- has demonstrable experience of working in the social housing sector, committed to providing a good quality of life for our tenants.
- has a positive, "can do" attitude and demonstrable experience of working in a balanced, fair-minded, clear way with a diverse customer base
- can prioritise and persist diligently with a varied caseload, ensuring tasks are completed in a timely manner
We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
- Flexible working opportunities including flexi-time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a beautiful and vibrant part of the Southwest
- We support digital working with modern devices/smart phones
- It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
- Our modern and spacious offices are right on a bus route, and just three miles from the city centre
- We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
For an informal discussion about this role, please contact Mandella Edwards - 07860916913.
This post is not suitable for job share.
Shortlisting Date: 6th April 2026
Interview Date: 14th/15th April 2026
If you are a permanent employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract.
If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Living and Working in Plymouth