The Vacancy
A fantastic opportunity has arisen for a positive individual to join us in the role of Rent Housing Officer the Housing department at Caredig. The successful candidate will ensure efficient rent collection and income management whilst supporting our tenants to maintain sustainable tenancies. You will play a key role in minimising arrears, providing financial advice, and working collaboratively to sustain tenancies for our residents.
A key aspect of the role is to encourage independence and support those tenants who are at risk of losing their tenancies to manage and resolve their own problems.
You will work collaboratively with your patch team, other departments, tenants and our partners in a positive and proactive manner, building relationships to create sustainable communities.
The right person will be committed to working within our values and to contributing to our continuous improvement as a team and as an Association.
Our ideal candidate will be focused and possess excellent customer care skills gained within a housing environment. With a broad knowledge of housing law relevant to tenancy management you will possess a keen awareness of current social housing issues. A housing qualification would be desirable but is by no means essential.
We offer excellent terms and conditions including annual leave allowance that starts at 28 days plus bank holidays and additional days for long service (pro rata), and comprehensive training.
Please feel welcome to contact Stuart Middleton our Operational Manager for Housing on 01792 482440 or stuart.middleton@caredig.co.uk who will be happy to answer any questions you may have about this role.
To learn more about the benefits we offer, please read the Recruitment Pack which is available to download via the link below.
Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/
We do not currently offer sponsorship.
Closing date: Wednesday 16th July 2025 at 12 noon
Interview date: Friday 1st August 2025
We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our organisation stronger.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services - including the development of new homes - to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Employee Benefits
Cycle to work scheme
Flexible working opportunities
Excellent annual leave
Reduced gym membership
Excellent training & development opportunities
Enhanced sickness & maternity
A fantastic opportunity has arisen for a positive individual to join us in the role of Rent Housing Officer the Housing department at Caredig. The successful candidate will ensure efficient rent collection and income management whilst supporting our tenants to maintain sustainable tenancies. You will play a key role in minimising arrears, providing financial advice, and working collaboratively to sustain tenancies for our residents.
A key aspect of the role is to encourage independence and support those tenants who are at risk of losing their tenancies to manage and resolve their own problems.
You will work collaboratively with your patch team, other departments, tenants and our partners in a positive and proactive manner, building relationships to create sustainable communities.
The right person will be committed to working within our values and to contributing to our continuous improvement as a team and as an Association.
Our ideal candidate will be focused and possess excellent customer care skills gained within a housing environment. With a broad knowledge of housing law relevant to tenancy management you will possess a keen awareness of current social housing issues. A housing qualification would be desirable but is by no means essential.
We offer excellent terms and conditions including annual leave allowance that starts at 28 days plus bank holidays and additional days for long service (pro rata), and comprehensive training.
Please feel welcome to contact Stuart Middleton our Operational Manager for Housing on 01792 482440 or stuart.middleton@caredig.co.uk who will be happy to answer any questions you may have about this role.
To learn more about the benefits we offer, please read the Recruitment Pack which is available to download via the link below.
Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/
We do not currently offer sponsorship.
Closing date: Wednesday 16th July 2025 at 12 noon
Interview date: Friday 1st August 2025
We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our organisation stronger.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services - including the development of new homes - to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Employee Benefits
Cycle to work scheme
Flexible working opportunities
Excellent annual leave
Reduced gym membership
Excellent training & development opportunities
Enhanced sickness & maternity