Housing Options Officer
Somerset County Council
South Somerset District, UK
Published 2 days ago
Housing / Neighbourhood management
Full time
About the job
Some key information
We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve:
Providing advice, information and assistance to households who are homeless or at risk of homelessness.
Helping customers explore their housing options and find suitable accommodation that meets their needs.
Working with a range of partners and agencies to prevent and reduce homelessness in the community.
Making decisions in line with the Homeless Reduction Act 2017.
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
Have experience of working within a Housing Options team or transferable experience relevant to the role/client group.
Experience of working in a housing association, local authority housing department or similar organisation.
Effective written and verbal communication.
Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances.
We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
For an informal chat about the role, please contact:
Leanne Gillam at leanne.gillam@somerset.gov.uk or on 01935 462769.
or Samantha Milner at Samantha.milner@somerset.gov.uk or on 01935 462717.
If you have all the information you need, just hit the apply button - we can't wait to hear from you.
DBS information
This role requires an Enhanced DBS via the online disclosures procedure.
Supporting documents and information
Please read any attached documents before applying for this job
TR0188 Housing Options Officer.pdf
pdf, 99.22 KB
Some key information
- Permanent, full time role, 37 hours per week.
- You will be based in the South/East side of Somerset working out of our Yeovil or Shepton Mallet office.
- 28 days annual leave.
- You will join a dynamic and compassionate team supporting people who are needing assistance with housing providing advice and assistance and making legal decisions in accordance with the Homeless Reduction Act 2017.
- Relevant training will be provided to support you in your role.
We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve:
Providing advice, information and assistance to households who are homeless or at risk of homelessness.
Helping customers explore their housing options and find suitable accommodation that meets their needs.
Working with a range of partners and agencies to prevent and reduce homelessness in the community.
Making decisions in line with the Homeless Reduction Act 2017.
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
Have experience of working within a Housing Options team or transferable experience relevant to the role/client group.
Experience of working in a housing association, local authority housing department or similar organisation.
Effective written and verbal communication.
Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances.
We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply.
What's in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
For an informal chat about the role, please contact:
Leanne Gillam at leanne.gillam@somerset.gov.uk or on 01935 462769.
or Samantha Milner at Samantha.milner@somerset.gov.uk or on 01935 462717.
If you have all the information you need, just hit the apply button - we can't wait to hear from you.
DBS information
This role requires an Enhanced DBS via the online disclosures procedure.
Supporting documents and information
Please read any attached documents before applying for this job
TR0188 Housing Options Officer.pdf
pdf, 99.22 KB