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Housing Options Officer

Fife Council
locationKirkcaldy, UK
PublishedPublished: Published today
Full Time
Job Description

Proposed Interview Date: Week Commencing 29 September 2025

Closing Date: Sunday 21 September 2025

Contract Type: Permanent

Salary: FC7 £33,732.26 to £41,972.91

Working Pattern: 36 hours per week

Location: Based at Kirkcaldy Town House

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement

Job Details

To deliver enhanced housing options advice and provide case management support to prevent homelessness. You will assess needs, make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing which meets their requirements

To undertake housing allocations, housing list management, voids management and deliver devolved, high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the council's housing stock and voids management.

This role will particularly focus on providing support to customers with complex needs and sourcing support from various services and external providers. You will make a real and sustainable difference to people's lives. For families and individuals who are affected by poverty, you will adopt a single point of contact, case management approach.

The Person

You will be expected to provide prevention led accredited housing options advice, including initiating early intervention actions to prevent homelessness if required. Liaising with a wide range of partners and stakeholders as appropriate. Providing ongoing case management support throughout the customer journey including completing comprehensive housing and support needs assessments, coproducing Personal Housing Plans, and undertaking activity to identify and progress appropriate housing options.

This role would suit any individual who would like to see the customer journey from beginning to end, helping them navigate and access supports which could have life changing consequences. You will be required to have a flexible, holistic approach and a willingness to adopt new ways of working and find creative solutions to need.

You may be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check for this role.

Further Information
  • Role profiles - when preparing your supporting statement, review the role profile and think about how you meet the essential criteria. Role Profile
  • How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
  • Directorate Information - Council Department Information
  • Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
  • Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
  • Alternative Formats - Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk
For Further Information Please Contact: Elaine Campbell - Elaine.Campbell@fife.gov.uk

"We are holding a Fife Council jobs fair on Wednesday 8th October from 10am - 2pm at the Glen Pavilion in Dunfermline. This is a great opportunity to meet face to face with Hiring Managers and learn more about the type of vacancies that are available and what it's like to work in local government. There will also be a chance to get support from our job clubs and employability teams who can offer help with our online application process. Please pop along on the day to find out more."