Housing Options Officer

Housing Options Officer

Salary: £27,254 - £37,280 per annum (Career Grade 8-6)

Contract: Indefinite Contract, Full Time (37 hours per week)

Location: Hastings, East Sussex

We are offering an exciting internal opportunity for a colleague to join the Housing Services team as a Housing Options Officer.

The Role

This post is central to our work in preventing homelessness and supporting residents to access appropriate housing. You'll provide tailored advice, carry out assessments, and work closely with landlords, partners, and other colleagues to deliver effective housing solutions.

Key aspects include:

• Offering accurate housing advice in line with legislation and council policy.
• Managing a varied caseload and maintaining high-quality case records.
• Taking homelessness applications and making timely, lawful decisions.
• Contributing to service improvements and team objectives.

This is a primarily office-based role at Muriel Matters House, with the opportunity to work from home up to one day a week following successful completion of probation.

About You

We are looking for a colleague with:

• Experience in a housing-related support or advice role.
• Knowledge of housing and homelessness legislation.
• Strong communication, IT, and case management skills.
• The ability to work flexibly in a busy team environment.

A commitment to continuous learning and development is essential. This is a great opportunity to broaden your knowledge and progress your career within Housing Services.

We also welcome applications from recent graduates with a strong interest in housing, homelessness prevention, or public service. If you are keen to learn, develop professionally, and build a career within Housing Services, we encourage you to apply.

For more information on the role please see the attached job description & person specification.

How to Apply

If you're interested in applying, please complete the internal application process via the link below.

Closing date: 5th June 2026 @ 12:00pm

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Further information on this vacancy

• Management Competency Framework
• Staff Competency Framework
• Housing Options Officer Job Description / Person Specification