HOUSING OPTIONS OFFICER (HOUSING SUPPORT)
Cardiff Council
Cardiff, UK
Published 3 days ago
Housing / Neighbourhood management
About The Service
An exciting opportunity has arisen for committed individuals to work with the Housing Options service to help clients under threat of becoming homeless. The key objective will be to prevent homelessness and to support both individuals and families to secure accommodation.
About the job
- Working with private sector landlords and letting agents to build a network of working relationships.
- To provide support to prevent customers becoming homeless, and help customers secure settled accommodation who are already living in temporary accommodation.
- To find appropriate permanent accommodation for customers, with a focus on securing private rented accommodation.
- To assess customers support needs in a holistic manner and refer to appropriate agencies.
What We Are Looking For From You
The post holders will need to have team working skills, the ability to produce innovative solutions and be forward thinking to help develop the service. The ability to liaise well with landlords and third party organisations to secure private sector accommodation will also be of benefit.
The post holders will be required to provide excellent outcomes for vulnerable clients, and high quality customer service.
Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service.
Additional information
This post is temporary until 31st March 2025.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
The interview process for this role will be held on a virtual basis using an appropriate online platform.
If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Julie Pengilley - Senior Move On & Support Officer, on telephone number 02920570744.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Application Guidance
Applying for jobs with us
Behavioural Competency Framework
Additional Information:-
Employee Charter
Recruitment of Ex-Offenders
Privacy Notice
Attachments
An exciting opportunity has arisen for committed individuals to work with the Housing Options service to help clients under threat of becoming homeless. The key objective will be to prevent homelessness and to support both individuals and families to secure accommodation.
About the job
- Working with private sector landlords and letting agents to build a network of working relationships.
- To provide support to prevent customers becoming homeless, and help customers secure settled accommodation who are already living in temporary accommodation.
- To find appropriate permanent accommodation for customers, with a focus on securing private rented accommodation.
- To assess customers support needs in a holistic manner and refer to appropriate agencies.
What We Are Looking For From You
The post holders will need to have team working skills, the ability to produce innovative solutions and be forward thinking to help develop the service. The ability to liaise well with landlords and third party organisations to secure private sector accommodation will also be of benefit.
The post holders will be required to provide excellent outcomes for vulnerable clients, and high quality customer service.
Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service.
Additional information
This post is temporary until 31st March 2025.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
The interview process for this role will be held on a virtual basis using an appropriate online platform.
If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Julie Pengilley - Senior Move On & Support Officer, on telephone number 02920570744.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Application Guidance
Applying for jobs with us
Behavioural Competency Framework
Additional Information:-
Employee Charter
Recruitment of Ex-Offenders
Privacy Notice
Attachments
- Job Description and Person Specification