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Housing Options Worker

North Yorkshire County Council
locationUnited Kingdom
PublishedPublished: Published 2 days ago
Full Time
Salary: £34,301 - £37,439 per annum

Contract: Permanent

Hours: 37 hours per week

Location: York, North Yorkshire

We have 2 exciting career opportunities in homeless services, working in the City of York Council statutory homeless sector within the Housing Options Team.

We are looking for committed and enthusiastic individuals to provide high quality housing advice and innovative solutions to people who are homeless, or at risk of homelessness.

You will need good interpersonal skills and the ability to adapt and react quickly to fast changing situations.

This role focuses on preventing and relieving homelessness and proactively exploring housing solutions. You'll provide general advice and manage an active caseload with responsibility for statutory legal duties and decisions in accordance with legislation (Housing Act 1996 and Homeless Reduction Act 2017).

The role is within the Housing Options Team and involves a mixture of home and office working plus work in community settlings.

Please refer to the job profile for a summary of the main tasks and duties, and for the key skills and experience required for this role.

This is a challenging but a hugely important and rewarding role. We're a supportive team and pride ourselves on the service we provide. If you think you have the skills and mindset to really make a difference in this role, we would really like to hear from you.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

This post requires the post holder to undertake a basic criminal record check via the Disclosure and Barring Service.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

Please apply at: https://jobs.york.gov.uk/ce1121li_webrecruitment/wrd/run/ETREC179GF.ope…

Key Documents

Job Profile

Key Dates

Closing Date: Monday 16th February 2026 at 12 Midnight

Interview Date: Wednesday 4th March or Thursday 5th March 2026

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds