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Housing Project Worker - Homelessness Service

Nottingham Community Housing Association Ltd
locationGedling Grove, Nottingham NG7 4DU, UK
PublishedPublished: Published today
Full Time
The Vacancy

Housing Project Workers needed for a new project in Nottingham

This opportunity within our 28-bed temporary accommodation service for single adults experiencing homelessness is perfect for someone who thrives in a role that blends practical support, housing progression, and person-centred guidance. You'll play a key part in helping residents build stability, develop essential life skills, and move on into long-term housing-typically within 6 months.

Key Responsibilities

Housing & Move-On Support
  • Create and monitor Move-On Plans and Ready-to-Move Plans within the first week of arrival.
  • Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
  • Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
  • Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
  • Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move-on options.
  • Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).
Operational & Safety Responsibilities

Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non-engagement through persistent, flexible support and escalate concerns where necessary.

About You
  • Clear, friendly and professional communicator with a genuine desire to help others progress.
  • Able to read, follow and record information accurately.
  • Confident using basic IT (emails, Word, updating records).
  • Resilient, calm under pressure, and able to manage challenging situations.
  • Understands professional boundaries and confidentiality.
  • Positive attitude, strong work ethic, and values-driven approach.
Working Hours

30 Hours a week

Shifts include 07:00-14:15, 14:00-22:00, and 22:00-07:00.

We reserve the right to close the vacancy early if we receive sufficient interest in the role.

This role is ideal if you're passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.

The Company

We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

Wellbeing
plan

NCHA
pension

Free DBS
checks

£250 referral bonus

Generous annual
leave

Free healthcare
cash plan

Company social
events

Enhanced maternity, paternity and adoption leave and pay

Free training and development

Access to cycle to work and discounted bus pass schemes