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Housing Support Officer

Fife Council
locationGlenrothes, UK
PublishedPublished: Published 2 weeks ago
Social care
Full time
Job Description

Proposed Interview Date: Week Commencing Monday 5 May 2025

Closing Date: Wednesday 23 April 2025

Contract Type: 1x Temporary for 1 year & 2x Permanent

Salary: FC5 £27,087.17 - £29,508.69 (Pro-Rata)

Working Pattern: 36 Hours per week

Location: Blended Working, Based at Fife House, Glenrothes

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement

Job Details

Fife Council provides Temporary Accommodation for homeless customers awaiting statutory assessment or allocation of a permanent tenancy where no other suitable accommodation option is available to them.

Housing support services are offered to our homeless customers following a full support assessment leading to an agreed support plan. Support is delivered in a manner and at a time suitable to the needs of the customer whilst maintaining a Trauma Informed Approach at all times.

The service is offered Fife wide and worked on a rota basis which includes unsocial hours for which an enhancement is provided.

Working with Homeless customers within a Temporary Accommodation setting - Hostels, Hotels, B&B and Scatter Flat accommodation throughout Fife.

The aim of the role is:-

Providing support to service users enabling them to maintain their temporary accommodation before progressing into permanent housing options suited to their needs.

Building positive and supportive relationships with service users and assisting them to find solutions and coping mechanisms for the issues creating barriers to a positive outcome.

Working creatively and innovatively to meet their support needs

Responding to emergency situations arising from potentially complex needs and challenging behaviours.

Having a knowledge and understanding of housing and homelessness legislation and the issues affecting homeless households.

Having a working knowledge of a Trauma Informed Approach to homeless customers.

The Person

The benchmark qualification for this role includes SVQ Social Services and Healthcare at SCQF level 6 or Social Services Children and Young People SCQF 6. For more details about qualifications and timeframes, go to Help with Register parts, fees and qualifications - Scottish Social Services Council

You will be able to demonstrate:
  • A commitment to delivering high quality support
  • Strong communication, interpersonal and IT skills
  • Demonstrate behaviours that reflect those outlined in the SSSC Codes of Practice for Social Services Workers and Employers
  • An ability to work independently in the community and as part of a team
  • Flexibility to work on a rota basis, including unsocial hours.
Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

As this role requires SSSC registration, the successful applicant will have three months to apply for registration.

If appointed, you must start your application as soon as possible so you're registered within the required six months. More details are included in the role profile

Further Information
  • Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
  • How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See How We Work Matters behaviour framework on the intranet for more information.
  • Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
  • Directorate Information - Council Department information
  • Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
For Further Information Please Contact: Nikola Dair at nikola.dair@fife.gov.uk