Number of Vacancies:
1
Time Type:
Part time
Worker Type:
Regular
Proposed Interview Date:
Wednesday, August 12, 2026
Hours of Work:
18.5
Hiring Manager:
Ardahan Mohammed
Contact Number:
01482 612235
Job Description Summary:
This is a part time permanent post.
Exciting Opportunity to Join Hull City Council's Young People's Housing Service
Hull City Council's Young People's Housing Service provides a range of housing and support services to help prevent homelessness and rough sleeping, supporting young people to secure and sustain safe, suitable accommodation.
Based at Kenworthy House, you will play a key role in supporting the day-to-day delivery of the service, providing a high-quality first point of contact for young people, colleagues and partner agencies.
You will help ensure effective communication and efficient service delivery, supporting the Council's responsibilities towards homeless young people and their families.
The role includes a combination of housing management and business support duties, including visits to occupied and vacant properties, providing access for contractors, and supporting the delivery of property-related services.
We are looking for someone who is organised, reliable and flexible, with strong communication skills and the ability to build positive working relationships with colleagues, contractors, partners and young people. As the role involves working across multiple locations throughout the city, you must be able to travel independently to service users, properties and partner venues as required.
For an informal discussion about this opportunity, please contact Ardahan Mohammed on 01482 615602 or email Ardahan.Mohammed@hullcc.gov.uk.
If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered "protected" in line with filtering rules for DBS checks.
ROLE AND PURPOSE
To work within the Integrated Youth Support Service to support an effective and high quality young people's housing and support service by working proactively and collaboratively with other members of staff, service users and partner organisations to ensure services are fully coordinated and are working collectively towards the objectives of homelessness prevention and positive outcomes for each individual service user.
PRINCIPAL ACCOUNTABILITIES:
NC3260.Housing Support Officer.docx
Compensation Grades:
GRADES 4.
Pay Ranges:
£25,583.00 - £26,403.00
Job Classifications:
3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced & Childrens Barring List - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)
Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Online searches, including social media, may be carried out as part of the recruitment process.
1
Time Type:
Part time
Worker Type:
Regular
Proposed Interview Date:
Wednesday, August 12, 2026
Hours of Work:
18.5
Hiring Manager:
Ardahan Mohammed
Contact Number:
01482 612235
Job Description Summary:
This is a part time permanent post.
Exciting Opportunity to Join Hull City Council's Young People's Housing Service
Hull City Council's Young People's Housing Service provides a range of housing and support services to help prevent homelessness and rough sleeping, supporting young people to secure and sustain safe, suitable accommodation.
Based at Kenworthy House, you will play a key role in supporting the day-to-day delivery of the service, providing a high-quality first point of contact for young people, colleagues and partner agencies.
You will help ensure effective communication and efficient service delivery, supporting the Council's responsibilities towards homeless young people and their families.
The role includes a combination of housing management and business support duties, including visits to occupied and vacant properties, providing access for contractors, and supporting the delivery of property-related services.
We are looking for someone who is organised, reliable and flexible, with strong communication skills and the ability to build positive working relationships with colleagues, contractors, partners and young people. As the role involves working across multiple locations throughout the city, you must be able to travel independently to service users, properties and partner venues as required.
For an informal discussion about this opportunity, please contact Ardahan Mohammed on 01482 615602 or email Ardahan.Mohammed@hullcc.gov.uk.
If the postholder requires a Standard or Enhanced DBS disclosure the candidate is required to declare full details of everything on their criminal record unless the conviction/s and/or caution/s are considered "protected" in line with filtering rules for DBS checks.
ROLE AND PURPOSE
To work within the Integrated Youth Support Service to support an effective and high quality young people's housing and support service by working proactively and collaboratively with other members of staff, service users and partner organisations to ensure services are fully coordinated and are working collectively towards the objectives of homelessness prevention and positive outcomes for each individual service user.
PRINCIPAL ACCOUNTABILITIES:
- 1. To promote and safeguard the welfare of children, young people and/or vulnerable adults
2. Provide a high quality and efficient first point of contact, ensuring accurate communication between young people, colleagues, or other agencies are effective in discharging statutory responsibilities to homeless young people and their families.
3. Advises young people, staff and members of the public by providing and explaining housing options and rights and signposting within level of responsibility to appropriate services. Seeks alternative sources of assistance/information when necessary.
4. Receives service enquiries and responds within determined guidelines and responsibility or takes messages/refers to more appropriate officers.
5. Responsible for organising and minuting meetings and providing and circulating required action logs adhering to data protection principles when handling sensitive, confidential and potentially contentious information, organising own and others work.
6. Undertakes routine clerical duties including filing, photocopying and wider processing functions such as data entry, records/diary checking/updating, application distribution and collection invoice order processing and claims processing utilising pre-determined procedures and IT systems.
7. To maintain awareness of children and family circumstances and to keep up to date with developments within casework by being an integrated member of the team.
8. Collects, collates and prepares information returns and or statistics including complex document processing functions including the preparation of performance information reports to an agreed timescale and professional format to help inform service planning and statutory performance returns.
9. Maintains accurate service user records and performance data inputting across multiple ICT systems to enable accurate forecasting and contribute to the early identification of housing and wider needs.
10. Prepares and issues orders for goods and services and equipment via the Oracle system. Ensures accuracy of recording of receipt and payment s for service and goods.
11. Updates Single Point Of Contact Housing Related Support database and ensures accuracy of placement information to ensure accurate budget spend data and forecasting is available to the service manager.
12. Performs such other duties as reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
13. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council's Corporate H&S policy.
NC3260.Housing Support Officer.docx
Compensation Grades:
GRADES 4.
Pay Ranges:
£25,583.00 - £26,403.00
Job Classifications:
3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced & Childrens Barring List - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)
Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Online searches, including social media, may be carried out as part of the recruitment process.