Job Title: Housing Support Worker
Head Office Location: Brindley Place, Birmingham
Job Location: Birmingham
Salary - £12.14 per hour
Contract type - Permanent
Working hours - Part time - 21 HOURS
About the Service
Our GSA refuge is for women and children who have had to flee their homes because of domestic. We provide support families with housing, welfare benefits, mental health, education, and training opportunities. Staff utilise a Support Plan to prioritise key work tasks and activities on a one-to-one basis and as a group. Staff also offer advice and information to empower and equip the women to live independently, within a safe and stable environment free from violence and abuse. Referrals are mainly sourced through the `Routes-to-Support portal managed by Women`s Aid, but the service also accepts direct referrals in line with its internal criteria. The refuge has 16 self-contained flats with a communal lounge, a communal kitchen, a children`s classroom, as well as a communal garden area. It is funded by Birmingham City Council and the property is owned by Green Square Accord.
About the role
The role is for those who would like to support victims of domestic abuse and their children. Primarily, you will be assisting families to source permanent housing and re-settle back into the community where they will feel safe and free from violence. We do expect the candidate to support service users in the following areas:
Provide support to service users to complete a housing benefit application form.
Support service users with all aspects of maintaining their tenancy, e.g. making rental payments budgeting and managing their finances.
Liaise with our internal Customer First and arrange for void properties to be ready for re-let.
Record void vacation and re-let information manually and electronically.
Provide support to service users to complete a homelessness application, with the view of securing permanent housing.
Assist service user to collate evidence-based documentation to support their housing application.
Assist the service user with preparing for appeals where necessary.
Manage rent accounts utilising GSA`s rent accounting IT system.
Assist service users in reporting repairs.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
Email your Cv to [email protected] or click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Head Office Location: Brindley Place, Birmingham
Job Location: Birmingham
Salary - £12.14 per hour
Contract type - Permanent
Working hours - Part time - 21 HOURS
About the Service
Our GSA refuge is for women and children who have had to flee their homes because of domestic. We provide support families with housing, welfare benefits, mental health, education, and training opportunities. Staff utilise a Support Plan to prioritise key work tasks and activities on a one-to-one basis and as a group. Staff also offer advice and information to empower and equip the women to live independently, within a safe and stable environment free from violence and abuse. Referrals are mainly sourced through the `Routes-to-Support portal managed by Women`s Aid, but the service also accepts direct referrals in line with its internal criteria. The refuge has 16 self-contained flats with a communal lounge, a communal kitchen, a children`s classroom, as well as a communal garden area. It is funded by Birmingham City Council and the property is owned by Green Square Accord.
About the role
The role is for those who would like to support victims of domestic abuse and their children. Primarily, you will be assisting families to source permanent housing and re-settle back into the community where they will feel safe and free from violence. We do expect the candidate to support service users in the following areas:
Provide support to service users to complete a housing benefit application form.
Support service users with all aspects of maintaining their tenancy, e.g. making rental payments budgeting and managing their finances.
Liaise with our internal Customer First and arrange for void properties to be ready for re-let.
Record void vacation and re-let information manually and electronically.
Provide support to service users to complete a homelessness application, with the view of securing permanent housing.
Assist service user to collate evidence-based documentation to support their housing application.
Assist the service user with preparing for appeals where necessary.
Manage rent accounts utilising GSA`s rent accounting IT system.
Assist service users in reporting repairs.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:
- 20days annual holiday entitlement
- A defined contribution pension scheme.
- Trust based flexible working and a Confidential Employee Assistance Programme (EAP).
- Buying and selling of annual leave
- Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.
Email your Cv to [email protected] or click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.