Your role
We are currently hiring a Housing Support Worker to join our inspiring and friendly Somerset Additional Housing Service Team, Wells - Somerset.
1 x Full-time position available - 9am - 5pm over a 7 days per week Rota.
Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness.
Our Keward and Burcott housing services offer a supportive environment that fosters independence and recovery. We help individuals maintain their tenancy while providing access to social activities, education, employment, and training. These services support those at risk of losing or not accessing housing due to mental health issues, vulnerability, or housing-related challenges.
Role Summary:
Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies.
You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy.
The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage.
Essential skills and experience required for this role:
We offer a wide range of support. Some of our benefits include:
We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement. We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our Website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
If you have any questions about the position, please contact -recruitment@rethink.org
Our Charity
Our work to achieve this is guided by seven core values:
Passion
We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
Commitment
We work tirelessly to provide support for everyone severely affected by mental illness.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
Hope
We offer hope of a better quality of life for all those severely affected by mental illness.
Expertise
We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
Understanding
People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce.
Equity
We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:
Employer funded pension
Flexible
working
Life
assurance
Employee Assistance Programme
Eyecare vouchers
up to £55 towards the cost of new glasses or lenses
Training opportunities
e-learning courses & much more
Annual
leave
25 days rising to 30, plus bank holidays
Rethink
day
1 day's additional leave (pro rata) on your Birthday
PULSE
Reward, Benefits and Recognition Platform
Employee Assistance Programme
Rethink day
1 day's additional leave (pro rata) on your Birthday
For the full list, see our website here.
Our colleagues say
"From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on."
"Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help."
"I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives."
"It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference".
Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.
We are currently hiring a Housing Support Worker to join our inspiring and friendly Somerset Additional Housing Service Team, Wells - Somerset.
1 x Full-time position available - 9am - 5pm over a 7 days per week Rota.
Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness.
Our Keward and Burcott housing services offer a supportive environment that fosters independence and recovery. We help individuals maintain their tenancy while providing access to social activities, education, employment, and training. These services support those at risk of losing or not accessing housing due to mental health issues, vulnerability, or housing-related challenges.
Role Summary:
Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies.
You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy.
The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage.
Essential skills and experience required for this role:
- I have experience of providing support to people with a mental illness in a comparable role, preferably in a housing environment.
- I have excellent administration, organisation and planning skills.
- I am competent in the use of IT systems including Microsoft applications, email and internet.
- I have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation and current issues within the housing sector.
- I have a good understanding of Welfare Benefits, Housing Benefit and Universal Credit.
We offer a wide range of support. Some of our benefits include:
- PULSE - our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
- Taking time for you: We work flexibly and we have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in ouranti-racist statement. We have designed a multi-year anti-racist programme of work contained in ourRace Equality Action Planwhich demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our Website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
If you have any questions about the position, please contact -recruitment@rethink.org
Our Charity
Our work to achieve this is guided by seven core values:
- Commitment
- Equity
- Expertise
- Hope
- Openness
- Passion
- Understanding
Passion
We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
Commitment
We work tirelessly to provide support for everyone severely affected by mental illness.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
Hope
We offer hope of a better quality of life for all those severely affected by mental illness.
Expertise
We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
Understanding
People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce.
Equity
We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.
Openness
We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive:
Employer funded pension
Flexible
working
Life
assurance
Employee Assistance Programme
Eyecare vouchers
up to £55 towards the cost of new glasses or lenses
Training opportunities
e-learning courses & much more
Annual
leave
25 days rising to 30, plus bank holidays
Rethink
day
1 day's additional leave (pro rata) on your Birthday
PULSE
Reward, Benefits and Recognition Platform
Employee Assistance Programme
Rethink day
1 day's additional leave (pro rata) on your Birthday
For the full list, see our website here.
Our colleagues say
"From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on."
"Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help."
"I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives."
"It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference".
Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.