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Housing Support Worker (Agile)

companyNorth Wales Housing
locationUnited Kingdom
PublishedPublished: Published yesterday
Social care
Housing Support Worker - 14 hours per week

Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.

As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution.

The Package

  • Temporary contract for 12-months
  • 14 hours per week
  • Variable salary
  • Minimum of 25 days annual leave plus bank holidays (pro-rata)
  • Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
  • Further studies support and career development opportunities
  • Employee health assistance and Annual Leave purchase scheme
  • Enhanced maternity and paternity pay
  • Generous contributory pension scheme
The Role - Housing Support Worker

Working at different Hostels, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve:

  • Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services
  • Assisting with claims for housing and associated benefits to support residents' financial stability
  • Organising and managing a range of engaging activities to promote social inclusion
  • Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained
  • Maintaining accurate service user records and files
  • Performing regular security and fire safety checks
  • In the absence of the Housing Support Officer (Pendinas), during out of hours, deputising the support of care leavers in 277 projects•
Our Requirements - Housing Support Worker
  • Ability to hold everyday conversations in Welsh
  • Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)
  • Knowledge of the support needs of vulnerable people
  • Good verbal and written communication skills
  • Hard working, with a positive 'can do attitude'
  • At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook
• Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services.

At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an Enhanced DBS disclosure to be undertaken by our organisation.

North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.

How to Apply

Please contact Hayley Owen to register your expression of interest.