Housing Support Worker - Doncaster
Target Point New Srl
Doncaster, UK
Published today
Social care
Full Time
Housing Support Worker - Doncaster
At Target Housing, we believe everyone deserves the opportunity to live independently and thrive. As a charity and registered social landlord with over 30 years of experience, we've seen first-hand how stable accommodation and compassionate support can transform lives. We work in a psychologically informed and trauma-informed way, empowering people to build independence, achieve their goals, and positively contribute to their communities.
About the Role: As a Housing Support Worker, you'll play a vital role in supporting individuals with complex needs to maintain their tenancies and move towards independent living. You'll manage your own caseload, working closely with residents in their homes to develop personalised support plans and risk assessments, helping them set and achieve realistic goals. This is a rewarding, people-focused role where building trust and positive relationships is at the heart of everything you do.
Main Duties:
Knowledge & Experience:
We value our people and are committed to helping you grow and succeed:
At Target Housing, we believe everyone deserves the opportunity to live independently and thrive. As a charity and registered social landlord with over 30 years of experience, we've seen first-hand how stable accommodation and compassionate support can transform lives. We work in a psychologically informed and trauma-informed way, empowering people to build independence, achieve their goals, and positively contribute to their communities.
About the Role: As a Housing Support Worker, you'll play a vital role in supporting individuals with complex needs to maintain their tenancies and move towards independent living. You'll manage your own caseload, working closely with residents in their homes to develop personalised support plans and risk assessments, helping them set and achieve realistic goals. This is a rewarding, people-focused role where building trust and positive relationships is at the heart of everything you do.
Main Duties:
- Supporting residents as they move into and out of accommodation
- Developing and reviewing person-centred support plans and risk assessments
- Acting as a keyworker, providing guidance, encouragement, and practical support
- Helping residents manage finances, maximise income, and access benefits
- Supporting residents to understand their tenancy rights and responsibilities
- Encouraging and motivating individuals to achieve personal goals
- Monitoring tenancy compliance, rent payments, and property condition
- Liaising with external agencies (e.g. Probation Service, local authorities)
- Supporting residents to resolve conflicts and build positive relationships
- Contributing to resident activities and community engagement
- Maintaining accurate records in line with organisational and confidentiality policies
- Working collaboratively with colleagues across Target Housing
Knowledge & Experience:
- Understanding of services for vulnerable groups
- Experience or knowledge of supported housing
- Awareness of welfare benefits systems
- Understanding of risk assessment and support planning
- Basic knowledge of the UK judicial system
- Customer Focus (Critical)
- Integrity (Critical)
- Teamwork (Critical)
- Confidence & Judgement (Very Important)
- Communication & Influence (Very Important)
- Planning & Organisation (Important)
- Technical Skills (Important)
- A full UK driving licence
- Access to your own vehicle
We value our people and are committed to helping you grow and succeed:
- Excellent career development opportunities
- Ongoing training and support
- Mileage reimbursement
- Access to Westfield Health & Lifetime Financial membership
- Eligibility for a Blue Light Card
- 4% employer pension contribution
- A supportive, inclusive culture with regular supervision and feedback
- 28 days annual leave (plus Bank Holidays), rising 1 day with every year of service up to 33 days.
- We welcome applications from all members of the community
- This role is subject to Enhanced DBS clearance, references, and driving requirements
- We may close this vacancy early if we receive a high volume of applications