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Housing Support Worker (Prison Leavers)

North Wales Housing
locationLlandudno LL30, UK
PublishedPublished: Published today
Social care
Full Time
Housing Support Worker (Prison Leavers)

Location: Llandudno Junction
Contract: Permanent

Hours: 30 hours per week on a rota basis

Salary: £25,136 pro rata

About the Role

You will support women prison leavers (in a supported accommodation setting and the community (Women's Prison Leaver Project only) with their housing needs and life skills in a person-centred, trauma informed way.

Key responsibilities include:

    • Supporting women prison leavers with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services
    • Assisting with claims for housing and associated benefits to support prison leavers' financial stability
    • Organising and managing a range of engaging activities to promote social inclusion
    • Playing a hands-on role in responding to incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies,
Essential requirements:

    • Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)
    • Knowledge of the support needs of vulnerable people
    • Good verbal and written communication skills
    • Welsh language skills are essential - confident to hold everyday work-related conversations in Welsh (Level 3 or above)
    • Willingness to undertake an Enhanced DBS check
Why Join Us?

North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.

How to Apply:

North Wales Housing website -

All applications for the role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button.

At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation.

Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible.

Our values

We work as One Team, build Trust, stay Open, and continue to Learn - always putting our residents and communities first.

At North Wales Housing, we're committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know - we're here to help you to be at your best.

Job Applicant Privacy Notice
We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws.

For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice