Income Officer - Housing Services

Income Collection Officer
Advert close date: Friday 28th March 2025
Location: Shropshire (hybrid)

Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.

The ideal candidate will have experience of income collection within a social housing setting.

What will you do in the role?

• Taking front-line calls from residents, who are facing rent arrears
• Managing the inbox
• Handling claims of universal credit
• Income collection & rent arrears

Who would excel in this role?

• Experience of rent/ income collection from residents who are in arrears
• Experience of discussing payment plans and options
• Knowledge of universal credit and the benefits system

Greenacre Recruitment are a Disability Confident employer and are committed to providing employment opportunities from a diverse and inclusive candidate talent pool.

We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.