The Role
Our Independent Living Advisors provide high quality information, advice and support to both referring Health & Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are looking for individuals with a background in social care who can support children and adults with disabilities to live independently in their local communities. They work remotely and arrange home visits with their customers in order to make sure they have all the support they need to retain their independence.
This role is a remote working role, with occasional community engagement around the Brighton and Hove area. The successful candidate will be working remotely, and engagement with our teams, clients and partners will be mostly via email/phone/Teams. This position is fixed term for 6 months.
What does the role involve?
• Providing a person-centred service that enables individuals to focus on the outcomes they wish to achieve; supporting with establishing a care and/or support plan that helps the person we support meet these outcomes in a cost-effective and safe manner
• Managing a caseload within a geographic area, including visits to people we support's homes, local authority offices and other community locations in Brighton and Hove.
• Assisting people we support to manage their obligations and responsibilities in relation to their chosen care package
• Obtaining and collating information for caseload management and reports on a daily basis, utilising chosen PeoplePlus and/or designated databases
• Maintaining accurate records of all communication with people we support utilising chosen PeoplePlus and/or designated databases
• Ensuring all information given is clear and concise and in a format that meets the individual communication needs of the person you are supporting.
• Ensuring all information is factually correct and in accordance with PeoplePlus guidelines and current legislation
• Organising and attending meetings and/or reviews with people we support, colleagues and other professionals as required within Brighton and Hove.
For full details of the role and the person specification please click the 'available documents'.
Please include your current salary and desired salary as part of your application, when prompted.
For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to careers@peopleplus.co.uk and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.
Who We Are
Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year.
These trusted services and our dedicated teams empower people - at whatever stages of their life - to live more independent, happier lives.
We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive.
Our current services include
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there's real consistency and everyone in the organisation can feel the effects.
Our Benefits
A paid PeoplePlus Life Event Day each year
25 days annual leave
Cycle to Work scheme
Access to hundreds of discounts via the Additions portal
Employee Assistance Programme
Access to online wellbeing centre
Enhanced Wedding leave
A paid volunteering day each year
Enhanced Maternity scheme
Sharesave
scheme
Refer a Friend reward scheme
Holiday purchase scheme
Pension
scheme
Life
assurance
Testimonials
Katie Woosey - Service Support Team Leader
"I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible.
I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives."
Barbara Chapman, Kickstart Coach/ YouCan
"I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."
Our Independent Living Advisors provide high quality information, advice and support to both referring Health & Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are looking for individuals with a background in social care who can support children and adults with disabilities to live independently in their local communities. They work remotely and arrange home visits with their customers in order to make sure they have all the support they need to retain their independence.
This role is a remote working role, with occasional community engagement around the Brighton and Hove area. The successful candidate will be working remotely, and engagement with our teams, clients and partners will be mostly via email/phone/Teams. This position is fixed term for 6 months.
What does the role involve?
• Providing a person-centred service that enables individuals to focus on the outcomes they wish to achieve; supporting with establishing a care and/or support plan that helps the person we support meet these outcomes in a cost-effective and safe manner
• Managing a caseload within a geographic area, including visits to people we support's homes, local authority offices and other community locations in Brighton and Hove.
• Assisting people we support to manage their obligations and responsibilities in relation to their chosen care package
• Obtaining and collating information for caseload management and reports on a daily basis, utilising chosen PeoplePlus and/or designated databases
• Maintaining accurate records of all communication with people we support utilising chosen PeoplePlus and/or designated databases
• Ensuring all information given is clear and concise and in a format that meets the individual communication needs of the person you are supporting.
• Ensuring all information is factually correct and in accordance with PeoplePlus guidelines and current legislation
• Organising and attending meetings and/or reviews with people we support, colleagues and other professionals as required within Brighton and Hove.
For full details of the role and the person specification please click the 'available documents'.
Please include your current salary and desired salary as part of your application, when prompted.
For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to careers@peopleplus.co.uk and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.
Who We Are
Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year.
These trusted services and our dedicated teams empower people - at whatever stages of their life - to live more independent, happier lives.
We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive.
Our current services include
- Independent Living Services across England and Wales
- Gloucestershire Carers' Hub
- Our unique trademarked wellbeing 'YouCan' programme
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there's real consistency and everyone in the organisation can feel the effects.
Our Benefits
A paid PeoplePlus Life Event Day each year
25 days annual leave
Cycle to Work scheme
Access to hundreds of discounts via the Additions portal
Employee Assistance Programme
Access to online wellbeing centre
Enhanced Wedding leave
A paid volunteering day each year
Enhanced Maternity scheme
Sharesave
scheme
Refer a Friend reward scheme
Holiday purchase scheme
Pension
scheme
Life
assurance
Testimonials
Katie Woosey - Service Support Team Leader
"I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible.
I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives."
Barbara Chapman, Kickstart Coach/ YouCan
"I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."