Job description
Full Time, Permanent
Are you passionate about making a difference in social housing? Do you thrive in a fast-paced environment where your organisational and interpersonal skills can shine?
We're looking for a proactive and detail-oriented Lettings Officer to join our Housing & Landlord Services team. You'll play a key role in ensuring the timely and effective letting of council homes, helping to make best use of our housing stock and supporting those in priority need through Bristol's Choice-Based Lettings system.
What you'll be doing:
Please note that this role is subject to an Standard DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.
If you are shortlisted you will participate in a short assessment and an interview.
Please contact Sarah Coles at sarah.coles2@bristol.gov.uk if you would like to discuss this post before applying.
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
Full Time, Permanent
Are you passionate about making a difference in social housing? Do you thrive in a fast-paced environment where your organisational and interpersonal skills can shine?
We're looking for a proactive and detail-oriented Lettings Officer to join our Housing & Landlord Services team. You'll play a key role in ensuring the timely and effective letting of council homes, helping to make best use of our housing stock and supporting those in priority need through Bristol's Choice-Based Lettings system.
What you'll be doing:
- Managing the end-to-end lettings process, from tenancy termination to new sign-ups.
- Preparing accurate property adverts
- Validating tenant eligibility
- Collaborating with Housing Officers and other teams to ensure smooth tenancy transitions.
- Arranging pre-tenancy assessments and conducting viewings, and sign-ups.,
- Ensuring correct rent and service charges are applied to new tenancies.
- Strong negotiation and problem-solving skills.
- Excellent communication abilities across a diverse range of stakeholders.
- Ability to manage competing priorities and meet deadlines.
- A working knowledge of Microsoft 365 and a willingness to learn new systems.
- Understanding of equalities and diversity, and a commitment to Bristol City Council's core values.
Please note that this role is subject to an Standard DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.
Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.
If you are shortlisted you will participate in a short assessment and an interview.
Please contact Sarah Coles at sarah.coles2@bristol.gov.uk if you would like to discuss this post before applying.
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.