Lettings Officer
Royal Borough of Greenwich
London, UK
Published 1 week ago
Housing / Neighbourhood management
The Allocations Service is responsible for letting Council and Housing Association properties within the borough and assesses applications from those who wish to join the Council's housing register. The team also deals with a high volume of customer enquiries on the phone and in writing.
The Lettings Officer is responsible for the allocation of council and housing association properties. The post holder must be able to manage a demanding workload proficiently and to ensure the efficient management of the work of the team to consistently meet deadlines.
He/she must be committed to providing excellent customer care and must able to respond to written enquiries from Members, MP's, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice. The post holder must have good working knowledge of using Microsoft Office.
For an informal discussion about this opportunity, please contactTunde Femi-Francis ; Tunde.Femi-Francis@royalgreenwich.gov.uk 0208 921 7419
If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Advert Close: All vacancies close at midnight unless otherwise stated.
How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.
Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.
Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.
The Lettings Officer is responsible for the allocation of council and housing association properties. The post holder must be able to manage a demanding workload proficiently and to ensure the efficient management of the work of the team to consistently meet deadlines.
He/she must be committed to providing excellent customer care and must able to respond to written enquiries from Members, MP's, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice. The post holder must have good working knowledge of using Microsoft Office.
For an informal discussion about this opportunity, please contactTunde Femi-Francis ; Tunde.Femi-Francis@royalgreenwich.gov.uk 0208 921 7419
If you require any assistance in viewing or accessing this opportunity, please contact recruitment@royalgreenwich.gov.uk or call 020-8921-8977
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
Advert Close: All vacancies close at midnight unless otherwise stated.
How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.
Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.
Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.