Mental Health Housing Support Officer - fixed term contract until March 2026
Aster Group
London, UK
Published 4 days ago
Social care
The Vacancy
If you love to come to work to make a difference, keep reading.
As our Support Officer you'll be providing housing related support to customers with mental health concerns and complex needs to enable them to maintain their tenancies and achieve their aspirations for independent living.
Working at our scheme Leamington Park in Acton, you'll be supporting customers to access the community for activities including volunteering, attending college, personal appointments including GP visits, community mental health services and hospital appointments.
You'll provide on hand support with everyday skills including budgeting, wellbeing and developing their skills to move onto appropriate independent living.
Your responsibilities will also include -
You'll consider yourself to be a great people person, building strong professional relationships, being able to empathise whilst actively encouraging and coaching.
You will come to the role with experience in the social care/charity/supported housing sector. You'll have a practical understanding of mental health conditions and how they can impact everyday life.
You will be able to demonstrate experience of working with challenging behaviours and how your behaviour supports positive outcomes.
There will be an element of administration that comes with the role, so you'll have great IT skills and will be able to communicate in both a formal and informal way.
Internally you will be known as a Support Officer.
What's in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake an enhanced DBS check if successful.
For existing colleagues this role can be offered as a secondment.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
We will interview during the advertising period so please submit your application as soon as possible.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
If you love to come to work to make a difference, keep reading.
As our Support Officer you'll be providing housing related support to customers with mental health concerns and complex needs to enable them to maintain their tenancies and achieve their aspirations for independent living.
Working at our scheme Leamington Park in Acton, you'll be supporting customers to access the community for activities including volunteering, attending college, personal appointments including GP visits, community mental health services and hospital appointments.
You'll provide on hand support with everyday skills including budgeting, wellbeing and developing their skills to move onto appropriate independent living.
Your responsibilities will also include -
- Undertaking key-worker responsibilities for your caseload
- Completing initial and continuous assessment of needs, identifying risks and agreeing levels of support and actions
- Creating action plans for providing appropriate services
- Supporting customers with domestic tasks, where skills have not yet been developed
- Carrying out health and safety and fire safety checks in individual flats and communal areas
You'll consider yourself to be a great people person, building strong professional relationships, being able to empathise whilst actively encouraging and coaching.
You will come to the role with experience in the social care/charity/supported housing sector. You'll have a practical understanding of mental health conditions and how they can impact everyday life.
You will be able to demonstrate experience of working with challenging behaviours and how your behaviour supports positive outcomes.
There will be an element of administration that comes with the role, so you'll have great IT skills and will be able to communicate in both a formal and informal way.
Internally you will be known as a Support Officer.
What's in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues' careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake an enhanced DBS check if successful.
For existing colleagues this role can be offered as a secondment.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
We will interview during the advertising period so please submit your application as soon as possible.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.