Neighbourhood Housing Lead

We have an urgent need for a Neighbourhood Housing Lead (based/commutable to Lewisham patch) reporting to office 1 day per week based in Stratford otherwise hybrid/on patch paying £26.13 per hour (Umbrella)
As the Neighbourhood Housing Lead, they’ll be responsible for the following:

* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
* You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in.
* You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.

The successful candidate should:

* You should be good at building relationships with people and be able to communicate well with colleagues and residents.
* You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents.
* You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.
* You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
* Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
* Have previous experience
* Be able to drive and have access to a car for work

If you are interested in this role and for more information please apply today.