Office and Facilities Lead

About us
The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.

About you

We’re looking for a proactive and highly organised professional to take the lead on managing CIH’s offices and facilities across all locations, with a primary base in Coventry.

As the office and facilities lead, you will ensure the smooth day-to-day operation of our working environments, oversee building compliance and maintenance, and take ownership of health and safety across the organisation. Your role will be central to maintaining a safe, functional, and productive workplace for our teams, both on-site and remote.

You will bring a solid background in facilities management, with proven experience in overseeing building compliance and managing contracts and budgets. A suitable health and safety qualification, such as IOSH, is essential, along with outstanding organisational skills and the ability to operate both independently and as part of a team.

Strong interpersonal and communication abilities are key, as you’ll be liaising with colleagues, contractors, and senior leadership to uphold high standards across all CIH locations. As office manager, you’ll also serve as the first point of contact for visitors, managing front-of-house responsibilities and covering the reception desk when not engaged in facilities-related tasks.

Day-to-day, you’ll be responsible for managing maintenance schedules, supervising contractors, overseeing security and fire systems, and supporting the induction and equipment needs of new colleagues. From coordinating office moves to ensuring the availability of supplies and facilitating a welcoming and well-functioning workspace, this role is hands-on, varied, and pivotal to the success of our operational environment. A flexible, can-do attitude and the ability to manage multiple priorities will be essential for success in this role.

How to apply

For an informal chat about this role, please contact Michael Reidy, head of compliance, on +44 24 7718 0501, or email michael.reidy@cih.org

For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH).

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.

Closing date for applications: 29 July 2025

Interviews due to take place: Week commencing 4 August 2025

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.