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Operations Manager

locationRadlett, UK
PublishedPublished: Published today
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Operations Manager
Location: Radlett, Hertfordshire

Salary: £37,440 - £43,680

Hours: Full-Time (40 hours/week, Monday - Friday)

About Us

Founded in 1963, Civic Trees-a division of Glendale Countryside-pioneered the UK market in the supply, planting, and commercial relocation of large mature trees. Operating nationally from our Radlett base, we invest heavily in bespoke machinery to deliver high-impact green infrastructure projects valued in excess of £1.5 million annually.

As part of the wider Glendale family-a £65 million carbon-neutral leader in environmental services-we are dedicated to enhancing the environment and delivering sustainable landscape solutions across Britain.

The Role

We are seeking an ambitious, analytical, and hands-on Operations Manager to join our leadership team in Radlett. Reporting directly to the General Manager, you will play a pivotal role in driving operational efficiency, upholding rigorous health and safety standards, managing project schedules, and supporting continuous business growth.

Key Responsibilities:

  • Operational Scheduling & Leadership: Plan and coordinate operational schedules and field teams to ensure high-quality, efficient service delivery.
  • Financial & Stock Control: Oversee operational budgeting, control project expenditures, and maintain inventory and equipment levels.
  • Reporting & Market Insights: Prepare and present performance analytics to the General Manager while remaining informed on key market trends and competitor activity.
  • Compliance & Safety Audits: Enforce health and safety regulations, maintain full compliance with Operator Licence (O Licence) standards, and conduct routine machinery and safety audits.
  • Procurement & Strategic Support: Procure tools and specialized machinery, manage operational records, and contribute to strategic initiatives across the Glendale group.
Requirements & Experience

  • Horticultural Knowledge: Solid understanding of horticulture and tree care practices.
  • Industry Experience: Proven track record within the commercial landscaping, arboriculture, or green sector.
  • Qualifications: Degree-calibre education with strong analytical, numerical, and written communication skills.
  • IT Proficiency: High competence with software tools, including Google Workspace (Sheets, Docs) and MS Office suite.
  • Compliance Knowledge: Familiarity with Operator Licence (O Licence) compliance and fleet safety requirements.
Personal Attributes

  • Analytical & Methodical: Structured approach to planning, time management, and complex problem-solving.
  • Proactive Leader: Assertive, confident, and hands-on mindset driven by operational excellence.
  • Resilient & Adaptable: Calm under pressure and flexible to travel to operational sites as required.
  • Collaborative: Strong team builder who works effectively both in partnership and independently.
What We Offer

At Glendale Civic Trees, we value our team. In return for your experience and leadership, we offer:

  • Competitive salary and generous annual leave entitlement.
  • Access to the Employee Discount Portal (savings on retail, travel, dining, and cinema).
  • Cycle to Work scheme and Company Sick Pay.
  • Structured career progression, ongoing professional training, and leadership development.
How to Apply

If you are ready to bring your operational leadership and technical expertise to a market-leading green business, we would love to hear from you.

Please submit your CV along with a brief cover letter outlining your relevant experience and key operational achievements.