Operations Manager – Planned Maintenance

Department: Affordable Homes
Reports to: Service Manager – Housing Assets
Team: Surveyors (x4), OT (x1), Adaptations Surveyor (x1), Lands Officer (x1), Retrofit Team (x3)

About the Role

We are seeking a dynamic and experienced Operations Manager – Planned Maintenance to lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.

You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.

Key Responsibilities

• Lead the delivery of the Council’s planned maintenance and capital investment programmes.
• Manage and motivate a team of surveyors and specialists to deliver high-performing services.
• Oversee procurement, contract management, and compliance with financial and regulatory standards.
• Ensure accurate stock condition data and effective asset management planning.
• Drive service improvement through performance monitoring, resident feedback, and innovation.
• Represent the Council in meetings with stakeholders, residents, and external partners.

What We’re Looking For

We’re looking for a confident leader with:

• Full membership (or working towards) of RICS or CIOB and a relevant degree.
• A strong background in contract/project management within housing or a related field.
• Excellent knowledge of building technology, asset management, and housing systems.
• Proven ability to manage budgets, lead teams, and deliver results under pressure.
• Strong communication, negotiation, and IT skills, including use of databases and reporting tools.
• A customer-focused, innovative, and flexible approach to service delivery.

A retrofit qualification and experience working in or with local authorities would be advantageous.

Other Requirements

• A full driving licence and access to a vehicle for business use.

Why Join Us?

At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.

South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.

Closing Date: 9am 7 September 2025

Interview Date: To be confirmed