Part-Time Housing Support Officer (Livewell Programme)
Curo
Bath, UK
Published today
Social care
Part time
What you'll be doing
Housing Support Officer (Livewell Programme)
£24,127 pro rata (£19,562) + £900 Annual Essential Car User Allowance ¦ Bath ¦ Office-based
Part Time ¦ Permanent ¦ 30 hours per week (8:30am-4:30pm, 4 Days Per Week)
Closing Date: 21st March 2025
Interview Dates: 1st and 3rd April 2025
Your Compassion. Our Community. Independent Lives.
Every day, older people in our sheltered schemes face challenges that impact their independence. As our Livewell Housing Support Officer, you'll provide the vital support that helps them remain in their own homes, connected to their communities, and living with dignity and purpose.
This role is about building genuine connections. You'll build meaningful relationships with vulnerable residents aged 55+, developing personalised support plans that address their unique needs. For those requiring more intensive help, you'll provide up to 45 minutes of weekly assistance with tasks like benefit applications, healthcare coordination, and budgeting support.
Imagine being the key person who supports residents to maintain their independence, using your compassion and practical skills to help residents live safely and independently in their own homes -enhancing their quality of life and wellbeing.
What you'll be doing
Beyond a salary of £19,562 and the chance to make a real difference every day, you'll get:
You're a people person with genuine compassion for older adults and a commitment to helping them live independently. You have experience working one-to-one with people with varying needs and understand the challenges they face.
You're organised and efficient, with the ability to manage your time effectively between office-based work and customer visits. You're comfortable maintaining accurate records and can use Microsoft Word and Excel confidently.
You work well under pressure and consistently meet deadlines while maintaining attention to detail. You're resourceful in finding solutions to help vulnerable residents and can liaise effectively with multiple agencies.
A full driving licence and access to a suitable vehicle is essential for this role, as you'll be travelling to visit customers across your allocated sheltered schemes and occasionally transporting residents to appointments. Your vehicle must be insured for business use that includes carrying passengers.
Most importantly, you genuinely care about helping older people maintain their independence, dignity and quality of life.
About Curo
We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.
We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk
Would you like to have an informal discussion about the role?
Please contact Tricia Weisberg on 07813544612.
About Curo
Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities.
Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers.
We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West!
One more thing
We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies.
If you need support to assist you to make an application or attend an interview, then please email our recruitment team at recruitment@curo-group.co.uk and we will be happy to help.
Benefits
Birthday leave
Holiday trading
Hybrid working
Life assurance
Online shopping
Pension
Housing Support Officer (Livewell Programme)
£24,127 pro rata (£19,562) + £900 Annual Essential Car User Allowance ¦ Bath ¦ Office-based
Part Time ¦ Permanent ¦ 30 hours per week (8:30am-4:30pm, 4 Days Per Week)
Closing Date: 21st March 2025
Interview Dates: 1st and 3rd April 2025
Your Compassion. Our Community. Independent Lives.
Every day, older people in our sheltered schemes face challenges that impact their independence. As our Livewell Housing Support Officer, you'll provide the vital support that helps them remain in their own homes, connected to their communities, and living with dignity and purpose.
This role is about building genuine connections. You'll build meaningful relationships with vulnerable residents aged 55+, developing personalised support plans that address their unique needs. For those requiring more intensive help, you'll provide up to 45 minutes of weekly assistance with tasks like benefit applications, healthcare coordination, and budgeting support.
Imagine being the key person who supports residents to maintain their independence, using your compassion and practical skills to help residents live safely and independently in their own homes -enhancing their quality of life and wellbeing.
What you'll be doing
- You'll support residents across multiple sheltered schemes in your allocated area, focusing particularly on those who receive housing benefit
- You'll typically begin each day at our Park House office, with your time flexibly split between wellbeing calls, customer visits, and administrative tasks throughout the day
- You'll develop personalised support plans for vulnerable residents, providing up to 45 minutes of weekly assistance for those most in need
- You'll coordinate with healthcare professionals, occupational therapists, and benefit advisors to ensure comprehensive support
- You'll help customers navigate benefits, budgeting challenges, healthcare appointments, occupational therapy referrals, and care assessments
- You'll monitor emergency situations and respond as required, ensuring appropriate assistance is provided when needed
- You'll maintain detailed records of all interactions, managing your own calendar to ensure all documentation is completed efficiently
- You'll support residents to maintain their independence, helping them continue living safely and comfortably in their own homes.
Beyond a salary of £19,562 and the chance to make a real difference every day, you'll get:
- 26 days annual leave per year pro rata (plus bank holidays) rising to 29 days after 3 years
- Your birthday off as an extra holiday
- Up to 10% matched pension contribution
- Flexible benefits which might include a Health Cash Plan
- Access to an Employee Assistance Programme for your own wellbeing.
You're a people person with genuine compassion for older adults and a commitment to helping them live independently. You have experience working one-to-one with people with varying needs and understand the challenges they face.
You're organised and efficient, with the ability to manage your time effectively between office-based work and customer visits. You're comfortable maintaining accurate records and can use Microsoft Word and Excel confidently.
You work well under pressure and consistently meet deadlines while maintaining attention to detail. You're resourceful in finding solutions to help vulnerable residents and can liaise effectively with multiple agencies.
A full driving licence and access to a suitable vehicle is essential for this role, as you'll be travelling to visit customers across your allocated sheltered schemes and occasionally transporting residents to appointments. Your vehicle must be insured for business use that includes carrying passengers.
Most importantly, you genuinely care about helping older people maintain their independence, dignity and quality of life.
About Curo
We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.
We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk
Would you like to have an informal discussion about the role?
Please contact Tricia Weisberg on 07813544612.
About Curo
Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities.
Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers.
We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West!
One more thing
We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies.
If you need support to assist you to make an application or attend an interview, then please email our recruitment team at recruitment@curo-group.co.uk and we will be happy to help.
Benefits
Birthday leave
Holiday trading
Hybrid working
Life assurance
Online shopping
Pension