Quality Assurance Officer

Job title: Quality assurance officer

Band: 5

Salary: £34,608 - £36,508

Location/base: Hybrid - Home/CIH office

Hours: 35 hours per week

About us

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.

About you

As we continue to develop and grow our outstanding qualifications offer, we’re looking for a dedicated quality assurance officer to join our education team.

You will play a pivotal role within our education team, supporting the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.

You’ll help to drive our education offer forward at this crucial time for apprenticeships and housing qualifications. You will manage teams of external assessment personnel, providing training and support to help them carry out their roles. We’re looking for someone who can take a strong lead in ensuring regulatory conditions are enforced and maintained across our network of external providers.

Collaboration is at the heart of what we do, so you’ll work closely with colleagues across the education team.

How to apply

CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.

For an informal chat about this role, please contact Hayley Lovegrove, quality assurance manager on hayley.lovegrove@cih.org

For details of how to apply please visit our careers page - Careers & Vacancies | Chartered Institute of Housing (CIH).

Closing date for applications: Sunday 22 June 2025

Interviews due to take place: Monday 30 June 2025

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.