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Regional Head - Housing and Homelessness

companySt Mungo's
locationLondon, UK
PublishedPublished: Published 3 days ago
Homelessness
About The Role

Are you ready to step into a high profile role where you will be responsible for the growth and development of services in Hammersmith & Fulham and Hounslow?

This post is offered as a fixed term contract until February 2026 (maternity cover)

We have an exciting opportunity for an inspirational leader to join us in the role of Regional Head, where you will play a pivotal role in the management and successful growth of St Mungo's Hammersmith and Fulham and Hounslow sub region; making a difference in helping to end homelessness and rebuild lives.

In the role of Regional Head, you will provide effective leadership and direct line management to senior and service managers ensuring best practice and consistently high standards of service is delivered to our clients.

You will implement an effective strategy for developing and growing the sub-region's services, winning contracts for providing new services and retaining existing contracts to build continued growth and support for vulnerable people experiencing homelessness.

You will oversee a variety of client services across H&F and Hounslow including 2 large accommodation pathways, specific women's only accommodation, rough sleeping assessment centre and navigator service, and our homeless health coordination programme.

You will build and maintain excellent partnership working with external service providers, local authorities and partner organisations.

You will work with a recovery focused approach, keeping client involvement as a priority, ensuring the voices of people with lived experience are included to help shape and develop services to meet the individual and complex needs of our clients.

About you

We are looking for an experienced leader who has overseen teams delivering services to groups of vulnerable clients, in either a supported housing, support, care or other relevant environment.
  • You should demonstrate a track record of effective operational leadership and management of staff across dispersed locations, working through a line-management structure, including through a period of substantial change.
  • Your business/service development experience will demonstrate your ability to successfully negotiate for contracts for the provision of services (either as a supplier or purchaser) and to win new business.
  • You will have a person centred approach, and a genuine interest in putting clients at the centre of your work.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.

When you're ready to apply click the 'Apply Now' Button to start your online application form.

Closing date: 10am on 13 January 2025

Interview and assessments on: week commencing 20 January 2025

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

Commitment to Equity, Diversity and Inclusion

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:
  • A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
  • Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
  • A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
  • Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
  • In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more? Click here to visit our Equity, Diversity & Inclusion page.

Wellbeing and Benefits

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:
  • Agile working model for suitable roles.
  • Supportive flexitime and toil arrangements.
  • 28 days annual leave rising to 31 after five years' service.
  • Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
  • Financial wellbeing platform offering loans, advances and saving options.
  • Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
  • Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.
  • Cycle to Work scheme and interest free season ticket loans.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Want to find out more? Want to find out more? Click here to visit our Work For Us page.

Reaching Potential

At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.

These include:
  • Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
  • Steps into Management programme to support colleague progression.
  • Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.
Want to find out more? Click here to visit our Learning and Development page.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.