Position: Regional Housing Officer (London, Surrey and Essex)
Location: Hybrid working with visits around London, Essex and Surrey
Hours: 35 contracted hours per week
Salary: Up to £36,645.95 per annum plus car allowance of £2,280 per annum
Closing Date: 21st January 2026
Job ref: 4873
We regret to inform you that Advance is unable to accept any sponsorship requirements.
About the Role:
Would you like to work somewhere where you get to make a real difference every day?
We have an exciting opportunity for a Regional Housing Officer at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living.
This role is based in London, Essex, Kent and Surrey and some home working, you will manage our tenants and shared ownership properties. We are looking for a communicative well organised and experienced housing officer to manage this wide geographical area.
In the role you will be making a difference daily to improving the lives and outcomes of our tenants and shared owners.
The role of a Housing Officer will include:
About the candidate:
If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people's lives, then we want to hear from you, you will also be:
If you are a person who likes to make a difference and experience of working in a diverse housing organisation then this is the job for you!
The role requires an Enhanced DBS.
For more information about the role please contact, Laura Williams on 07739923511 or Email:Laura.Williams@advanceuk.org
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture - it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support - or of any member of our team - please don't hesitate to get in touch.
Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
Location: Hybrid working with visits around London, Essex and Surrey
Hours: 35 contracted hours per week
Salary: Up to £36,645.95 per annum plus car allowance of £2,280 per annum
Closing Date: 21st January 2026
Job ref: 4873
We regret to inform you that Advance is unable to accept any sponsorship requirements.
About the Role:
Would you like to work somewhere where you get to make a real difference every day?
We have an exciting opportunity for a Regional Housing Officer at Advance. Advance is a specialist supported housing association that is on an exciting journey to deliver more services and develop more housing for people with learning difficulties, disabilities and supporting people towards greater independent living.
This role is based in London, Essex, Kent and Surrey and some home working, you will manage our tenants and shared ownership properties. We are looking for a communicative well organised and experienced housing officer to manage this wide geographical area.
In the role you will be making a difference daily to improving the lives and outcomes of our tenants and shared owners.
The role of a Housing Officer will include:
- Providing effective tenancy and resident management in line with policies and procedures.
- Dealing with anti-social behaviour, tenancy changes, shared ownership management and rent arrears including former tenant arrears.
- Developing, building, and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services.
- Playing a key role in the management and allocation of empty properties.
- Developing and leading on tenant and shared ownership engagement initiatives.
About the candidate:
If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people's lives, then we want to hear from you, you will also be:
- An excellent communicator
- Able to build excellent relationship with customers and colleagues
- Highly competent with Microsoft Office
- Highly competent with Open Housing or a similar data base
If you are a person who likes to make a difference and experience of working in a diverse housing organisation then this is the job for you!
The role requires an Enhanced DBS.
For more information about the role please contact, Laura Williams on 07739923511 or Email:Laura.Williams@advanceuk.org
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture - it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support - or of any member of our team - please don't hesitate to get in touch.
Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.