Regional Housing Officer
Advance
Meridian N, Leicester LE19 1WR, UK
Published today
Housing officer
Permanent
Position: Regional Housing Officer
Location: Leicester, LE19 covering Nottinghamshire, Lincolnshire, Derbyshire and Rutland
Hours: 35 contracted hours per week
Salary: Up to £33,861.95 per annum (depending on experience) plus £2,280 per annum of car allowance (Salary Subject to review in April 2026)
Closing Date: 30th March 2026
Interview Date: Week commencing 6th April 2026
Job ref: 4978
As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential.
We regret to inform you that Advance is unable to accept any sponsorship requirements.
About the Role:
Would you like to work somewhere where you get to make a real difference every day?
As a Regional Housing Officer, you'll play a vital role in helping us provide safe, secure and well-managed homes for the people we support. Advance is a specialist supported housing association, committed to delivering high-quality services and developing more homes for people with learning disabilities, physical disabilities and those striving for greater independence.
Covering Nottinghamshire, Lincolnshire, Derbyshire and Rutland, with the flexibility of some home working, you'll manage a broad and varied patch of rented and shared ownership properties. You'll work closely with customers, colleagues, local authorities and support providers to ensure tenancies are sustainable, homes meet high standards, and every customer receives a positive and respectful service.
This is a role where you'll truly make a difference - supporting people to improve their quality of life, achieve better outcomes and feel safe and empowered in their homes every day.
What you'll do:
For more information about the role please contact, Laura William's on 07739 923 511 or Email:Laura.Williams@advanceuk.org
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture - it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support - or of any member of our team - please don't hesitate to get in touch.
Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
#INDADVHP
Location: Leicester, LE19 covering Nottinghamshire, Lincolnshire, Derbyshire and Rutland
Hours: 35 contracted hours per week
Salary: Up to £33,861.95 per annum (depending on experience) plus £2,280 per annum of car allowance (Salary Subject to review in April 2026)
Closing Date: 30th March 2026
Interview Date: Week commencing 6th April 2026
Job ref: 4978
As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential.
We regret to inform you that Advance is unable to accept any sponsorship requirements.
About the Role:
Would you like to work somewhere where you get to make a real difference every day?
As a Regional Housing Officer, you'll play a vital role in helping us provide safe, secure and well-managed homes for the people we support. Advance is a specialist supported housing association, committed to delivering high-quality services and developing more homes for people with learning disabilities, physical disabilities and those striving for greater independence.
Covering Nottinghamshire, Lincolnshire, Derbyshire and Rutland, with the flexibility of some home working, you'll manage a broad and varied patch of rented and shared ownership properties. You'll work closely with customers, colleagues, local authorities and support providers to ensure tenancies are sustainable, homes meet high standards, and every customer receives a positive and respectful service.
This is a role where you'll truly make a difference - supporting people to improve their quality of life, achieve better outcomes and feel safe and empowered in their homes every day.
What you'll do:
- Manage a patch of properties, ensuring homes are safe, compliant and ready to let
- Work closely with customers, support providers and local agencies to create positive tenancy outcomes
- Carry out viewings, sign-ups and tenancy visits, supporting customers to maintain their homes
- Monitor rent accounts, address arrears and follow agreed procedures, including court attendance where required
- Respond to ASB concerns, neighbour disputes and customer queries with empathy and professionalism
- Keep accurate tenancy and housing records on our systems and ensure lettings and property standards are met
- Support customers with welfare benefits, mutual exchanges, and accessing wider services
- Promote tenant involvement, events and community investment initiatives
- Experience in housing management and knowledge of relevant legislation
- Confident working with diverse customers, including those with mental or physical disabilities
- Strong communication, relationship-building and problem-solving skills
- Ability to use housing databases (Open Housing or similar) and produce clear reports
- Someone who brings our PRIDE values - Partnership, Respect, Inclusion, Drive, Efficiency - to life
- GCSEs in Maths and English (or equivalent); enhanced DBS required
For more information about the role please contact, Laura William's on 07739 923 511 or Email:Laura.Williams@advanceuk.org
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture - it's reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation's Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone's responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support - or of any member of our team - please don't hesitate to get in touch.
Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
#INDADVHP