Resident Engagement Officer

• Do you have excellent communication skills and a positive attitude?
• Are you a motivated, friendly and organised individual looking to join a great team?
• Do you have experience of working within communities and organising events?
• Are you passionate about the environment and eager to make a difference?

Then look no further - we have a fantastic opportunity for a Resident Engagement Officer to join our Strategic Waste Team here at Stockton-on-Tees Borough Council on a Fixed Term Contract until 1st October 2026.

In this exciting role you'll engage directly with residents, schools and community groups to promote and educate residents on recycling and waste minimisation. You'll help residents understand the upcoming changes to the waste and recycling service, organise educational events and lead community engagement campaigns across the Borough.

What you'll do:

• Visit and work directly with residents to communicate changes to the waste and recycling service.
• Deliver fun, educational campaigns to boost recycling participation.
• Collaborate with schools to create engaging sessions aligned with the curriculum.
• Organise events, presentations and drop-in sessions in libraries, leisure centres and community hubs.
• Take a lead role in organising and co-ordinating tasks for the Resident Engagement Team.
• Support the roll-out of new initiatives, like the new chargeable garden waste service.

What we're looking for:

• Strong communication skills and a friendly, approachable attitude.
• Experience of working with communities and running events.
• Organisation skills to manage schedules and delegate tasks effectively.
• A passion for sustainability and protecting the environment.
• Flexibility to work evenings and weekends.
• A full driving license.

What we offer:

• Full training on waste and recycling services, including the upcoming changes, so you'll have all the knowledge you need to excel in this role.
• A supportive team environment where your ideas and contributions make a real difference.
• Opportunities to develop your skills in event management, community engagement, and sustainability education.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

We offer an excellent total reward package, including:

• A competitive salary of up to £27,711
• 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
• Access to a number of other employee benefits including learning & development opportunities, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

If you would like an informal discussion about the post, please contact Abigail Kiddell, Waste Strategy Officer on abigail.kiddell@stockton.gov.uk or 01642 524672.

We look forward to reading your application.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from 'DONOTREPLY@NORTHEASTJOBS.ORG.UK'. All communication will also appear in the 'My Messages' section of your North East Jobs account.