Resident Liaison Officer
Clarion Housing Group Limited
Croydon, UK
Published 5 days ago
Housing / Neighbourhood management
Full time
Salary: £35,365 - £43,706 per annum pro rata
Location: Hybrid/Croydon & Merton
Hours: 36 per week
Contract Type: Fixed Term Contract/Secondment until September 2025
We're looking to recruit two Resident Liaison Officers to join our existing team in Croydon/Merton and cover the local region.
This is a dynamic role; you'll be dealing with many different types of cases, seeing them through to conclusion and often helping customers who may be vulnerable. Today, you could be ensuring a complaint is resolved, a repair is completed or working with a whole block to support customers whilst services are restored, tomorrow you could be helping with an estate event, arranging a decant, or working with residents who require tailored support.
Our residents are our priority, and we are keen to hear their views and communicate effectively on service promises.
You'll report to the Resident Liaison Manager. The role involves a mix of home, office, and on-site work, as well as resident visits. Applicants must be able to travel across local regions as and when required.
If this sounds like an opportunity for you, please take a look at the full role profile for more information - Resident Liaison Officer.
Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle - dive in and find out more here.
To find out more about who we are and what we do, please click here.
Internal applicants are required to inform their line manager of their intention to apply for a secondment opportunity.
Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Closing Date: Tuesday 13th May 2025 at midnight.
This is a hybrid role with a base location at one of our offices in Croydon/Merton. Candidates will be expected to work from the office at least 2 days per week.
Applicants must be able to travel across the region as required.
This post is subject to a Basic Criminal Record Check Clearance.
We reserve the right to close this advert early.
Location: Hybrid/Croydon & Merton
Hours: 36 per week
Contract Type: Fixed Term Contract/Secondment until September 2025
We're looking to recruit two Resident Liaison Officers to join our existing team in Croydon/Merton and cover the local region.
This is a dynamic role; you'll be dealing with many different types of cases, seeing them through to conclusion and often helping customers who may be vulnerable. Today, you could be ensuring a complaint is resolved, a repair is completed or working with a whole block to support customers whilst services are restored, tomorrow you could be helping with an estate event, arranging a decant, or working with residents who require tailored support.
Our residents are our priority, and we are keen to hear their views and communicate effectively on service promises.
You'll report to the Resident Liaison Manager. The role involves a mix of home, office, and on-site work, as well as resident visits. Applicants must be able to travel across local regions as and when required.
If this sounds like an opportunity for you, please take a look at the full role profile for more information - Resident Liaison Officer.
Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle - dive in and find out more here.
To find out more about who we are and what we do, please click here.
Internal applicants are required to inform their line manager of their intention to apply for a secondment opportunity.
Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Closing Date: Tuesday 13th May 2025 at midnight.
This is a hybrid role with a base location at one of our offices in Croydon/Merton. Candidates will be expected to work from the office at least 2 days per week.
Applicants must be able to travel across the region as required.
This post is subject to a Basic Criminal Record Check Clearance.
We reserve the right to close this advert early.