Retirement Housing Officer (Ledbury)
Platform Housing Group
Ledbury HR8, UK
Published 1 week ago
Housing / Neighbourhood management
The Vacancy
Are you a People Person?
Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We have an opportunity for a Retirement Housing Officer to join our specialist housing team based at Harling Court, Ledbury, with occasional travel to nearby schemes and Platform Housing offices when required.
This is a part-time role, working 25 hours per week on a shift rota basis. You will need to be flexible to work shift patterns between 8am and 10pm, Monday to Sunday. There will also be the requirement for sleep-ins up to twice a week, for which you will receive £55 per sleep-in.
What could you be doing?
As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
You will provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy and leasehold agreements will be a key part of the role.
Some things we need from you:
The Company
Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
Why Work Here?
Benefits
Great opportunities
for further development and training
Up to 28 days holiday
plus bank holidays
Workplace pension
with employer contributions of up to 12%
Company van and
uniform
Depending on role
Flexible working arrangements
with remote working widely available
iPad and mobile
phone
Depending on role
Our Values
People Matter
We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.
Own It
We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.
One Team
We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.
Be Brave
We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.
Are you a People Person?
Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies.
We have an opportunity for a Retirement Housing Officer to join our specialist housing team based at Harling Court, Ledbury, with occasional travel to nearby schemes and Platform Housing offices when required.
This is a part-time role, working 25 hours per week on a shift rota basis. You will need to be flexible to work shift patterns between 8am and 10pm, Monday to Sunday. There will also be the requirement for sleep-ins up to twice a week, for which you will receive £55 per sleep-in.
What could you be doing?
As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation.
You will provide effective building management, including property inspections, risk assessments, H&S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy and leasehold agreements will be a key part of the role.
Some things we need from you:
- Experience of working in a customer-facing role in a Housing organisation or with older people in a community/retirement housing.
- You will be customer focused and may have experience of working with customers to solve complex issues.
- An awareness of working with vulnerable Adults would be desirable.
- Great interpersonal skills and used to communicating with people from diverse backgrounds.
- Keen to deliver high standards with an ability to look to improve services too.
- Confidence using digital devices, ICT software and systems.
- Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required.
- An Enhanced DBS check is also required for this role.
- 28 days annual leave (pro rata) with the opportunity to buy and sell leave
- Family friendly policies
- Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
- Reward & Recognition scheme with retailer discounts and cash back
- Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Supportive working environment with great learning and development opportunities
The Company
Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.
You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.
We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.
Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.
If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
Why Work Here?
Benefits
Great opportunities
for further development and training
Up to 28 days holiday
plus bank holidays
Workplace pension
with employer contributions of up to 12%
Company van and
uniform
Depending on role
Flexible working arrangements
with remote working widely available
iPad and mobile
phone
Depending on role
Our Values
People Matter
We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.
Own It
We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.
One Team
We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.
Be Brave
We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.