Senior Housing Officer (known as Neighbourhood Services Manager)

Salary £32,834

Location Manchester

This is a Permanent, Full Time vacancy that will close in 14 days at 23:59 GMT.

The Vacancy

Neighbourhood Service Officer – South Region

(The role is called a Neighbourhood Services Manager at Great Places)

Do you want to work for an ethical organisation that empowers its colleagues and customers;  provides a competitive salary; recognises your efforts AND encourages you to grow?  Are you a person who wants to make a difference and build a career where what you do matters?

If your answer is yes, then we are looking to speak with customer focused individuals who are looking for their next career opportunity – and this could be you!

Due to our continued desire and ability to build more affordable homes and develop our established communities; Great Places Housing Group is looking to recruit a number of Senior Housing Officers (we call these Neighbourhood Service Managers).  With support from your Area Services Manager, you will be the Great Places main point of contact for our customers, colleagues and partners; working within your own local patch of 250-300 homes.

Our Senior Housing Officers deliver high quality housing and estate management to our valued customers, supporting our commitment to sustainable neighbourhoods whilst promoting integrity, inclusivity and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home.

The main duties of the role are to:

• Ensure rent is collected and customers are supported to reduce any arrears
• Allocate vacant properties to new customers
• Investigate incidents of anti-social behaviour, support victims and take proportionate tenancy enforcement action when needed
• Understand your customers individual needs and make relevant links with support organisations
• Build strong relationships with local stakeholders and partners

If you think this could be the role for you, why not click the link to our careers website for further information and apply? 

The Company

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.

You can find details of our story, our vision and our values here.

At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive.  We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at recruitment@greatplaces.org.uk.

The Benefits

Pension

DC Scheme (up to 10% contribution from both colleague and Great Places)

WPA

Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

The Market Place

High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Annual Leave

Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays

Reward & Recognition

You Count Rewards are individual reward’s for going ‘above & beyond’

For more information about our benefits and rewards, visit our careers page.