Senior Housing Officer (Private Sector Advice) Ref: 41027
University of Sussex
Brighton and Hove, UK
Published today
Housing officer
About the role
The University of Sussex is seeking an accomplished and experienced housing professional to join the Housing Management Team to lead and develop our Private Sector advice service to students.
The purpose of the role is to develop a coordinated operational and strategic approach to enhance our private sector advice service for students. You will also support the Accommodation Services Manager with the promotion of the returning students waiting list through signposting and organising events. You will lead on signposting of community complaints to the appropriate agencies.
About you
The University is looking for an individual that can demonstrate strong planning and organisational abilities, complemented by excellent interpersonal skills that enable quick rapport building. You will possess effective oral and written communication skills, supporting clear interactions with both colleagues and customers. You will be capable of working independently or collaboratively within a small team, showing flexibility and initiative. Your problem-solving skills allow you to assess issues and make routine decisions autonomously. Proficient in Microsoft Office Suite, you will manage workloads efficiently and are also capable of offering pastoral support to other members of the team when needed.
About our Division
The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all.
Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world.
Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex
Why work here
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it's our people that make us great and we want you to be part of that.
Find out more about our reward and benefits package.
Find out about our equality, diversity and inclusion
Further Key Information
Please contact s.cotton@sussex.ac.uk for informal enquiries.
For full details and how to apply see our vacancies page
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
The University requires that work undertaken for the University is performed in the UK.
Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship.
The University of Sussex is seeking an accomplished and experienced housing professional to join the Housing Management Team to lead and develop our Private Sector advice service to students.
The purpose of the role is to develop a coordinated operational and strategic approach to enhance our private sector advice service for students. You will also support the Accommodation Services Manager with the promotion of the returning students waiting list through signposting and organising events. You will lead on signposting of community complaints to the appropriate agencies.
About you
The University is looking for an individual that can demonstrate strong planning and organisational abilities, complemented by excellent interpersonal skills that enable quick rapport building. You will possess effective oral and written communication skills, supporting clear interactions with both colleagues and customers. You will be capable of working independently or collaboratively within a small team, showing flexibility and initiative. Your problem-solving skills allow you to assess issues and make routine decisions autonomously. Proficient in Microsoft Office Suite, you will manage workloads efficiently and are also capable of offering pastoral support to other members of the team when needed.
About our Division
The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all.
Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world.
Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex
Why work here
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it's our people that make us great and we want you to be part of that.
Find out more about our reward and benefits package.
Find out about our equality, diversity and inclusion
Further Key Information
Please contact s.cotton@sussex.ac.uk for informal enquiries.
For full details and how to apply see our vacancies page
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
The University requires that work undertaken for the University is performed in the UK.
Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship.