Senior Student Housing Officer
The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.
Experience the pride of being part of a select group - one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.
Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.
The Role:
An opportunity has arisen for a proactive and positive team player to join the busy Student Housing service, helping to provide an excellent advisory and support service to a wide range of customers including students, parents, landlords, and members of the local community.
This role will involve assisting the Deputy Head of Student Housing in the development and day-to-day running of the Student Housing service, setting a high standard of customer service, and ensuring that enquiries and accommodation applications are dealt with efficiently and effectively.
The successful applicant will have excellent customer service and data processing skills with proven office and supervisory experience working in a busy customer focused open plan environment. Diplomacy and the ability to respond positively, accurately and flexibly while working under pressure are essential. They will also be a confident public speaker with experience in preparing and delivering presentations to large and diverse groups to help promote the service.
It is anticipated that this role will have a particular focus on co ordinating appropriate accommodation support for students with additional requirements, requiring excellent communication and interpersonal skills to liaise closely with students and support services to ensure allocated accommodation meets assessed needs.
This full time on site role will require some working outside of core hours on evenings and weekends throughout the year to support University events, particularly during August and September when there is also some restrictions on taking of annual leave so flexibility around this is required.
For informal enquiries, please contact Richard Beighton, Deputy Head of Student Housing, Richard.Beighton@port.ac.uk
Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)
Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:
Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.
ED&I Statement:
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from people with a wide range of skills, perspectives and experiences. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives .
Please note that this vacancy may be closed earlier than advertised, so early applications are advised.
The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.
Experience the pride of being part of a select group - one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.
Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.
The Role:
An opportunity has arisen for a proactive and positive team player to join the busy Student Housing service, helping to provide an excellent advisory and support service to a wide range of customers including students, parents, landlords, and members of the local community.
This role will involve assisting the Deputy Head of Student Housing in the development and day-to-day running of the Student Housing service, setting a high standard of customer service, and ensuring that enquiries and accommodation applications are dealt with efficiently and effectively.
The successful applicant will have excellent customer service and data processing skills with proven office and supervisory experience working in a busy customer focused open plan environment. Diplomacy and the ability to respond positively, accurately and flexibly while working under pressure are essential. They will also be a confident public speaker with experience in preparing and delivering presentations to large and diverse groups to help promote the service.
It is anticipated that this role will have a particular focus on co ordinating appropriate accommodation support for students with additional requirements, requiring excellent communication and interpersonal skills to liaise closely with students and support services to ensure allocated accommodation meets assessed needs.
This full time on site role will require some working outside of core hours on evenings and weekends throughout the year to support University events, particularly during August and September when there is also some restrictions on taking of annual leave so flexibility around this is required.
For informal enquiries, please contact Richard Beighton, Deputy Head of Student Housing, Richard.Beighton@port.ac.uk
Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)
Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:
- Competitive salary, including incremental progression within your scale.
- Generous pension scheme.
- Generous leave entitlement of 32-35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public travel.
- Excellent training and development opportunities.
- Staff wellbeing programmes.
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
- Discounted learning.
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
- The perks don't stop there - click 'apply' for further information on My Reward and Benefits
Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.
ED&I Statement:
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from people with a wide range of skills, perspectives and experiences. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives .
Please note that this vacancy may be closed earlier than advertised, so early applications are advised.