Sheltered Housing Officer - Castle Point Borough Council
Essex County Council
Essex, UK
Published today
Housing officer
Full Time
Essex County Council are delighted to be advertising the role of Sheltered Housing Officer on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE.
Sheltered Housing Officer
Sheltered Housing Officer x2
Full Time - 37 hours
Grade 5 - SCP Range 17-21
£31,022 - £33,143
Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers, to deliver a resident focussed, data led, performance driven service. We'd like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes.You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role.
Key Responsibilities
We are looking for someone who:
The successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Our values: Trust, Respect, Improving and Learning, and Customer Focus
Castle Point Borough Council is an Equal Opportunities Employer.
Related Documents
Continue to application: Sheltered Housing Officer
How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Castle Point Borough Council website.
Please click the link to apply HERE.
Sheltered Housing Officer
Sheltered Housing Officer x2
Full Time - 37 hours
Grade 5 - SCP Range 17-21
£31,022 - £33,143
Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers, to deliver a resident focussed, data led, performance driven service. We'd like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes.You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role.
Key Responsibilities
- Manage the day-to-day operations of a sheltered housing scheme
- Conduct tenant inductions, daily welfare checks, and maintain support plans
- Ensure health and safety compliance, including fire safety and telecare systems
- Liaise with external agencies to coordinate tenant support and social activities
- Promote independence while fostering community cohesion
- Respond to safeguarding concerns and maintain accurate records
- Participate in an emergency out-of-hours rota
We are looking for someone who:
- Communicates clearly and empathetically with older and vulnerable people
- Has experience of working or caring for vulnerable or older people and those living with long term disability
- Works independently and remains calm under pressure
- Has IT skills and is confident using Microsoft Office
- Demonstrates excellent customer service and relationship-building skills
- Has experience in sheltered housing or similar environments
- Understands safeguarding and assistive technologies like telecare
- Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
- Holds a valid driving licence and has access to transport with business insurance
- 27 days Annual leave
- FREE Gym membership
- Membership of the Local Government pension scheme
- Eye test vouchers
- Professional learning development opportunities
- Staff discounts
- Employee Assistance Programme
The successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.
The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Our values: Trust, Respect, Improving and Learning, and Customer Focus
Castle Point Borough Council is an Equal Opportunities Employer.
Related Documents
- PRIVACY NOTICE FOR EMPLOYEES 2025.pdf (238kb)
- Sheltered Housing Officer Job profile and PS.pdf (171kb)
Continue to application: Sheltered Housing Officer
How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Castle Point Borough Council website.
Please click the link to apply HERE.