Supported Housing Quality Assistant
Your new role
Help us make a difference behind the scenes
Are you an organised and proactive administrator who enjoys keeping everything running smoothly? Do you take pride in producing high-quality work, supporting colleagues, and ensuring important information is accurate and accessible?
We're looking for a Supported Housing Quality Assistant to join our Supported Housing team for 12 months secondment. This is a fantastic opportunity to play a key role in supporting managers and colleagues who deliver vital housing services to customers across our communities.
No two days are the same. From coordinating meetings and events to producing reports, analysing performance data, and maintaining essential systems, you'll be at the heart of helping the team achieve its goals and deliver excellent customer-focused services.
What you'll be doing:
For more information, be sure to take a look at the job description below
INDABRI
Who we are
Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
More information about Abri and our strategic objectives can be found at www.abri.co.uk.
What you can expect
Benefit 1
Benefit 2
Benefit 3
Benefit 4
Benefit 5
Benefit 6
What you can expect
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults.
If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you!
Be yourself
We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.
Customer Positive
We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process. When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We're not looking to add to our preferred supplier list right now but if you'd like to be considered at a future date please don't hesitate to register on our procurement portal.
Help us make a difference behind the scenes
Are you an organised and proactive administrator who enjoys keeping everything running smoothly? Do you take pride in producing high-quality work, supporting colleagues, and ensuring important information is accurate and accessible?
We're looking for a Supported Housing Quality Assistant to join our Supported Housing team for 12 months secondment. This is a fantastic opportunity to play a key role in supporting managers and colleagues who deliver vital housing services to customers across our communities.
No two days are the same. From coordinating meetings and events to producing reports, analysing performance data, and maintaining essential systems, you'll be at the heart of helping the team achieve its goals and deliver excellent customer-focused services.
What you'll be doing:
- Providing confidential administrative support to senior managers, including diary management, arranging meetings, organising travel, and taking accurate meeting minutes.
- Preparing reports, presentations, statistical information, and supporting documentation for internal and external stakeholders.
- Maintaining key departmental systems, records, SharePoint sites, contact directories, action plans, risk registers, and policy review schedules.
- Collecting, analysing, and presenting performance information to support service improvement and compliance reporting.
- Coordinating conferences, workshops, training sessions, consultation events, and customer engagement activities.
- Supporting budget monitoring processes and ensuring accurate information is available when needed.
- Responding professionally to enquiries from colleagues, customers, and external partners.
- Contributing to continuous improvement initiatives and supporting the wider team wherever required.
- Experience working in a busy administrative or business support role.
- Strong IT skills, including practical experience using Microsoft Word, Excel, SharePoint, Teams, and other Microsoft Office applications.
- Experience taking accurate and professional meeting minutes.
- Excellent written and verbal communication skills, with the ability to tailor information for different audiences.
- The ability to gather, analyse, and present information in a clear and meaningful way.
- A strong customer focus and a genuine desire to deliver excellent service.
- An understanding of data protection, confidentiality, equality, and inclusion within a professional environment.
- The ability to manage multiple priorities, work independently, and maintain attention to detail.
- A full driving licence and the ability to travel to different office locations and meetings as required.
For more information, be sure to take a look at the job description below
INDABRI
Who we are
Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
- We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
- We're investing in our communities, to address local issues and create opportunities for everyone
More information about Abri and our strategic objectives can be found at www.abri.co.uk.
What you can expect
Benefit 1
Benefit 2
Benefit 3
Benefit 4
Benefit 5
Benefit 6
What you can expect
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults.
If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you!
Be yourself
We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.
Customer Positive
We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process. When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We're not looking to add to our preferred supplier list right now but if you'd like to be considered at a future date please don't hesitate to register on our procurement portal.