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Team Leader - Homeless Centre

Birmingham City Council
locationBirmingham, UK
PublishedPublished: Published today
Housing services manager
Full Time
Job Description

Team Leader - Homeless Centre

Permanent

Grade 4 - £33,366 - £40,476

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.50 hours per week

Successful candidate will be required to achieve DBS Enhanced Adults and Children

Birmingham is attracting much publicity right now and we are keen to ensure continued service delivery to our citizens and successful decision-making - that's why we need people like you to join us in essential frontline delivery roles.

An exciting opportunity has arisen to become part of the Homeless Centre Team, providing supported accommodation to vulnerable families who are homeless.

The core work of the Team is ensuring that families are provided with the relevant support to assist them in securing permanent accommodation, ensuring residents adhere to the term and conditions on their licence agreements and ensuring the buildings meet and maintain health and safety standards.

In addition to supervising staff, you will provide technical support that meets with legal and service requirements, deputise for the service manager and review contractors' performance.

There may be occasions where you will carry out the duties of your staff to ensure service continuity.

The role involves shift working covering from 8 am to 8 pm Monday to Friday with some possible weekend shifts

Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport.

Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview.

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: resourcing@birmingham.gov.uk

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification RM-00000477-Team Leader - Homeless Centre-Job Description.pdf

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

About Us

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).