Temporary Accommodation Officer
North Yorkshire County Council
Malton YO17, UK
Published 1 week ago
Housing / Neighbourhood management
Part time
Salary: £30,559 to 33,366 pro rata, per annum
Grade: H
Contract: Permanent
Hours: 18.5 Hours per week
Location: Malton (The role will be based in Malton but there will also be a requirement to provide support to manage temporary accommodation placements in the Selby locality).
Weekend Working: No
Car Users required: Yes
We are looking for a Temporary Accommodation Officer to join our Housing Needs Service to provide the management of the council's owned temporary accommodation.
The role:
As a Temporary Accommodation Officer, you will be responsible for the day-to-day running of the council's temporary accommodation for homeless households. This will require responding to incidents within the accommodation and ensuring residents have access to support officers whilst residing in temporary accommodation.
You will ensure all relevant paperwork is completed at sign up, fully explaining the conditions of occupancy to the resident and will be responsible for organising the collection of temporary accommodation charges from residents in the council's temporary accommodation.
You will also be responsible for the safety and security of the council's own temporary accommodation, ensuring compliance with the council's health & safety policies and procedures, whilst ensuring the maintenance and upkeep of the council's own temporary accommodation to a satisfactory standard and all repair work is reported promptly.
You will also carry out housing management functions for the temporary accommodation, arranging the inspection of void properties from vacation, arranging clearance, gas and electrical safety checks, repairs and re-letting, to ensure void periods and income loss are minimised.
What you will bring:
This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations.
You will also have:
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year after five years continuous service, plus public holidays.
You would be entitled to join the local government pension scheme.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers.
Contact and Apply :
If you would like to learn more about this opportunity, we recommend contacting Paul Andrews on Paul.Andrews@northyorks.gov.uk or Victoria Stoker victoria.stoker@northyorks.gov.uk . As part of your application, we want to know about you and your motivation. Please complete the supporting evidence section of the application form on what your motivation is for applying, and how you meet the essential criteria.
Key Documents:
Job Description.pdf
Total Rewards Brochure.pdf
Key Dates:
Closing date: 8 th June 2025.
Interview date: Shortlisting 11 th June with interviews during W/C 16 th June 2025.
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Apply now
Grade: H
Contract: Permanent
Hours: 18.5 Hours per week
Location: Malton (The role will be based in Malton but there will also be a requirement to provide support to manage temporary accommodation placements in the Selby locality).
Weekend Working: No
Car Users required: Yes
We are looking for a Temporary Accommodation Officer to join our Housing Needs Service to provide the management of the council's owned temporary accommodation.
The role:
As a Temporary Accommodation Officer, you will be responsible for the day-to-day running of the council's temporary accommodation for homeless households. This will require responding to incidents within the accommodation and ensuring residents have access to support officers whilst residing in temporary accommodation.
You will ensure all relevant paperwork is completed at sign up, fully explaining the conditions of occupancy to the resident and will be responsible for organising the collection of temporary accommodation charges from residents in the council's temporary accommodation.
You will also be responsible for the safety and security of the council's own temporary accommodation, ensuring compliance with the council's health & safety policies and procedures, whilst ensuring the maintenance and upkeep of the council's own temporary accommodation to a satisfactory standard and all repair work is reported promptly.
You will also carry out housing management functions for the temporary accommodation, arranging the inspection of void properties from vacation, arranging clearance, gas and electrical safety checks, repairs and re-letting, to ensure void periods and income loss are minimised.
What you will bring:
This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations.
You will also have:
- A good working knowledge and understanding of the Homeless Reduction Act 2017
- Excellent communication and interpersonal skills.
- IT literacy
- Safeguarding awareness
- Excellent time management with the focus on prioritising own workload
- Ability to use your own initiative and as a team member.
- A full, current UK drivers licence
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year after five years continuous service, plus public holidays.
You would be entitled to join the local government pension scheme.
Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers.
Contact and Apply :
If you would like to learn more about this opportunity, we recommend contacting Paul Andrews on Paul.Andrews@northyorks.gov.uk or Victoria Stoker victoria.stoker@northyorks.gov.uk . As part of your application, we want to know about you and your motivation. Please complete the supporting evidence section of the application form on what your motivation is for applying, and how you meet the essential criteria.
Key Documents:
Job Description.pdf
Total Rewards Brochure.pdf
Key Dates:
Closing date: 8 th June 2025.
Interview date: Shortlisting 11 th June with interviews during W/C 16 th June 2025.
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Apply now