Tenancy Manager
Stirling Ackroyd
Commercial Way, Woking GU21 6HW, UK
Published 1 week ago
Housing services manager
Fixed Term Contract
Job Title: Tenancy Manager
Location: Home Based with alternate Thursdays in office (Woking)
Brand: Stirling Ackroyd
Salary: £27,000 per annum
Hours: Monday to Friday, 9am - 5:30pm
Contract Length: 12 months
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.
Job Summary and key responsibilities
We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Woking. The main purpose of the role is to manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service effectively and efficiently
Key Responsibilities:
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Department Property Management Locations Woking, United Kingdom Remote status Hybrid Yearly salary £27,000 Employment type Contract Driving Licence Required No
Location: Home Based with alternate Thursdays in office (Woking)
Brand: Stirling Ackroyd
Salary: £27,000 per annum
Hours: Monday to Friday, 9am - 5:30pm
Contract Length: 12 months
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.
Job Summary and key responsibilities
We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Woking. The main purpose of the role is to manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service effectively and efficiently
Key Responsibilities:
- Maintaining regular communications with landlords and tenants
- Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates
- Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
- Arranging and processing collections of any rent arrears, and releasing of deposits
- Processing and guiding both parties through the end of tenancy process
- Strong administration and customer service skills
- Strong written and verbal communication skills
- Ability to work as part of a team, and independently
- Focused on finding the best solution possible for all parties, in a timely manner
- Resilient and consistent approach to all duties and clients
- Structured and organised with strong time management skills
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
- Competitive base salary
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Department Property Management Locations Woking, United Kingdom Remote status Hybrid Yearly salary £27,000 Employment type Contract Driving Licence Required No